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Customer reviews for Bentgo Kids 2-Pack Stainless Steel Lunch Box & Water Bottle Set for
Bentgo Kids 2-Pack Stainless Steel Lunch Box & Water Bottle Set
4.1 out of 5 stars
stars
221 ratings221 reviews
  1. 5 stars62% (136)
  2. 4 stars16% (35)
  3. 3 stars5% (10)
  4. 2 stars8% (17)
  5. 1 star10% (23)
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Showing 151-160 of 221 reviews
Sep 21, 2023
Reviewer name: Mama18
5 out of 5 stars
5 out of 5 stars review

Perfect Bottle for Toddler on the Go

My 18-month-old loves this bottle. It's super easy for him to drink from, he can flip the straw open and closed himself, and it fits in the cup holder of his car seat. I have found if you leave the bottle out for too long the mouth piece can grow mold, but a flexi straw cleaner can easily get to that and clean it out.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
Oct 9, 2023
Reviewer name: sanjay85
5 out of 5 stars
5 out of 5 stars review

Kid friendly, great design, leak proof

We ordered this bottle with the matching backpack, and our son loves the design (Shark). The bottle is very durable/leakproof, and our 5-year-old has definitely taken it to the test. The bottle is simple to clean, and the removable straw still holds up well and, so far, shows no signs of wearing out. Our son initially had an issue drinking out of the bottle since he wasn't used to the mouthpiece. After further looking into it, it seemed that we received a bad item. We contacted Bentgo customer service and swiftly received feedback and a new replacement! Shoutout to Nicholas! He was very friendly and supportive throughout the entire process! Great product and support!

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
Jul 31, 2023
Reviewer name: lauraenovo
5 out of 5 stars
5 out of 5 stars review

A must have product!

I am a huge fan of the Bentgo Kids water bottle. Its ease of cleaning, high-quality materials, and adorable design make it a winner in my book. My son loves it, and as a parent, that's all I could ask for. I highly recommend this water bottle to anyone looking for a reliable and fun hydration solution for their little ones.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
Sep 9, 2023
Reviewer name: Tamanna
1 out of 5 stars
1 out of 5 stars review

Worst product ever.

This is the worst bottle i have ever seen. The moment i tried to clean it up one of the parts came out and cannot be fixed anymore. Moreover its really hard to open for a 3 or 4 year old child. Apart from that taking out all its parts and cleaning is a really cumbersome process. I am really disappointed with this product.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
reply from CS

Hi Kalra, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

May 14, 2023
Reviewer name: ViniOli
1 out of 5 stars
1 out of 5 stars review

Broken within 2 weeks

We purchased 3 water bottles in different styles and so far 2 of 3 have broken within 2 weeks of use. The first thing to break is the rubber carrying handle which occured within 72 hours, eventually the mouth piece flip top mechanism breaks. My 3 year old dropped her bottle inside a retail store today and the bottle cracked in half causing total damage. Unfortunately toddlers can be clumsy so I don't recommend this item due to it's lack of strength and durability for everyday use. It is aesthetically pleasing and matches our Bentgo bags and lunchboxes, however, we will not be purchasing the drinking bottles again. For the price it is marketed we expected a much better quality product. We find similar priced items made with rubber coated stainless steel so that's what we have now purchased. I don't recommend wasting money with the water bottles, they will eventually break.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
reply from CS

Hi ViniOli, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 19, 2024
Reviewer name: tati215
2 out of 5 stars
2 out of 5 stars review

Top design peeled off after one wash in a dishwash

Overall good product but I washed it ONCE in a dishwasher and the sticker design on top peeled off on the sides. Not sure why it’s advertised as dishwasher safe. Also, they could sell replacement sticker designs for the lid. Looks pretty worn down now, will probably peel the rest of it and have my kid stick something on top to make it look better

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
reply from Customer Service

Hi Tati, Thank you for purchasing our Bentgo Kids Stainless Steel Prints Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 3, 2024
Reviewer name: Xoxojojo
5 out of 5 stars
5 out of 5 stars review

Customer service is great

Purchased a bottle and lunch bentgo box set and we’re both damaged. Customer service was excellent when I contacted them and they sent replacements and instructions on how to better take care of them.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
Aug 14, 2023
Reviewer name: BittyGirls
2 out of 5 stars
2 out of 5 stars review

adhesive for design is awful

We just bought this lunchbox and haven’t even used it. We put it in the dishwasher since it says it is dishwasher safe and much of the design is now peeling off. Now my daughter has to start school with a janky looking (expensive!) lunchbox.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
reply from CS

Hi Bitty, Thank you for purchasing our Bentgo Kids Stainless Steel Prints Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 2, 2023
Reviewer name: Taylor
5 out of 5 stars
5 out of 5 stars review

Leak proof and easy to wash

We use these water bottles for school and they’re great! No problems with leaking even if they’re put inside of my kids backpack. I also like that there aren’t many parts and so it’s easy and quick to clean

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
Jul 29, 2025
Reviewer name: bhadie06
1 out of 5 stars
1 out of 5 stars review

Spout does not stay closed

Just received our bottle today and the spout does not stay closed. Will close it, and not even 10 seconds later it flies right back open. Very disappointing for my toddler who was super looking forward to getting to use their new water bottle.

Review from Bentgo
Helpful?1IPAQW4HO6OD17106969430
reply from Customer Service

Hi Beelayla, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the spout of your Bentgo Kids Water Bottle not staying closed. To help with this, here’s a quick tip on how to properly close the straw for a leak-proof seal: How to Put Away the Straw – Use the tab to completely push the flip-up straw all the way down until it lies flat against the lid. This covers the silicone valve, helps prevent leaks, and keeps the straw clean when not in use. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support