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Customer reviews for Ninja Fireside360™ Outdoor Heater & Propane Fire Pit for
Ninja Fireside360™ Outdoor Heater & Propane Fire Pit
4.7 out of 5 stars
stars162 ratings134 reviews
  1. 5 stars85% (137)
  2. 4 stars11% (18)
  3. 3 stars1% (1)
  4. 2 stars1% (2)
  5. 1 star2% (4)

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Showing 121-130 of 134 reviews
Sep 1, 2025
amandaja18b_4237
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] This fire pit is awesome. It’s a great smokeless option! Love the fact that you can use it as a portable heater, fire pit or both at the same time! It gives off a lot of heat. Was easy to set up, too!

Review from influenster.com
Helpful?5M7TVRG76CCJ16982453982
May 3, 2026
WAG1
5 out of 5 stars review

Great for patio!

Easy to assemble and use. Woks great ! Nice heat!

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Nov 22, 2025
Devyn
1 out of 5 stars review

Beware

Straight out of the box and it didn't work. The ignition clicked but would not lite on either setting.

Helpful?5M7TVRG76CCJ16982453982
reply from SharkNinja Product Expert

Hi Devyn, thank you for your feedback. We're sorry to hear about the issues with the Ninja Fireside360™ Outdoor Heater & Propane Fire Pit. It’s frustrating when things don’t work as expected, and we want to help make this right. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We're here to assist you. Kind regards, Ninja Kitchen

Nov 23, 2025
LarrynCheryl
5 out of 5 stars review

We're really enjoying our new gas firepit. Really throws out a lot of heat and the flame is awesome too.

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Jan 6, 2026
Melissa
5 out of 5 stars review

Love it!

This is a great way to still enjoy the outside under my wraparound porch without burning the ceiling.

Helpful?5M7TVRG76CCJ16982453982
Oct 25, 2025
Cat66
5 out of 5 stars review

Buy one today!

We love it!!! We hesitated to spend the money and have no regrets! No assembly, just unpack it and enjoy.

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Aug 27, 2025
Victor
1 out of 5 stars review

Came defective. Maybe thermocouple had issue but would not stay lit out even after swapping different propane tanks and following directions (pushing down for 10-30 seconds). Disappointed.

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
reply from SharkNinja

Hi Victor, We're sorry to hear that you ran into issues using your new Ninja Fireside360. Sometimes the dials may loosen during transit which can result in the unit not operating properly. Please try turning the dial to the IGNITE position and press it firmly until it cannot be pushed any further. Once the dial is properly seated, the unit should ignite as expected. Make sure that when igniting, you continue to hold the dial for 10-15 seconds even after the flame is lit. Please contact our Fireside360 specialists at 1-800-365-0135 for additional support. Kind regards, Ninja Kitchen

Sep 2, 2025
lanette10_4382
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Ninja fireside 360 outdoor heater and fire pit..Great item! .. It's the perfect outdoor pit and heater for this fall winter It is going to be EPIC!!

Review from influenster.com
Helpful?5M7TVRG76CCJ16982453982
Jan 21, 2026
Kurt
5 out of 5 stars review

Great product

What a great fire pit!! But it does like to eat Propane !! But worth it

Helpful?5M7TVRG76CCJ16982453982
Jan 31, 2026
Jennifer
5 out of 5 stars review

100 % recommend! easy assembly and puts off perfect heat! would definitely buy again!

Helpful?5M7TVRG76CCJ16982453982