Hi there, Thank you for taking the time to share your feedback on the TurboBlade with us. We can understand how frustrating it must be to remove a sticker only to be left with a film that affects the look of your fan. This is not the experience we want for anyone, and your comments are truly appreciated. Based on our records, we see that your case has already been addressed by our support team. Please rest assured that we are committed to making things right as quickly as possible. If you need any further assistance, feel free to stay in contact with us. Kind regards, Shark Home

Hi there, Thank you for sharing your feedback on the TurboBlade. While the fan’s height cannot be adjusted at the base, the blades can pivot upward to help increase height and improve airflow direction. We understand your concerns regarding the limited usefulness of certain modes and the airflow becoming noticeable only at higher speeds, and we appreciate you bringing these points to our attention. If you would like further assistance, we recommend contacting our team through our official support page, where a representative can assist you directly. You may also consult our self‑help guide for detailed troubleshooting steps related to fan speed. All relevant links are provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/TH200-Series-Shark-TurboBlade-Cool-Heat-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us   Kind regards, Shark Home

Hi Robby, Thank you for taking the time to share your experience with us, and congratulations on your new little one. We appreciate your honesty and are sorry to hear the TurboBlade Cool + Heat hasn’t been meeting your expectations. The concerns you mentioned, including the lack of a child lock, the limited heating performance in your apartment, and the fan only lowering the temperature slightly, are not the experience we want for you. We’d really like to take a closer look at your unit and your setup so we can understand what’s happening and explore the best options to help. Please reach out to us through our support page so we can assist you directly: https://support.sharkninja.com/contact-us Thank you again for sharing your experience, we’re here to help however we can. Warm regards, Shark Home

Hi there, Thank you for taking the time to leave a review. We’re deeply sorry that you weren’t aware that the Shark TurboBlade Cool + Heat Bladeless Tower Fan & Heater automatically powers off. In heat mode, the unit will shut off after eight hours of inactivity. We understand how this could have impacted your experience, and we truly appreciate you bringing it to our attention. We’ll be sure to share your feedback with our team. Our records also show that you’ve already returned your unit. If you have any further questions or need additional support, please feel free to reach out using the link here:https://support.sharkninja.com/contact-us Kind regards, Shark Clean

Hi there, Thank you for taking the time to leave a review. We’re glad to hear the fan performance and heat function are working well for you. However, we're disappointed to hear that the high‑pitched noise is affecting your experience. We understand how distracting and uncomfortable that kind of sound can be it’s definitely not what we want for you. We’d like to help troubleshoot the issue and see what may be causing the noise. Here is a link to our support page where you can perform troubleshooting and be guided to further steps. Our team is here to support every step of the way. https://support.sharkninja.com/article/TH200-Series-Shark-TurboBlade-Cool-Heat-Troubleshooting-Guide?redirect=false Kind regards, Shark Clean

Hi there, Thanks so much for sharing your feedback. We’re glad to hear you’ve been loving your other Shark products, and we’re sorry to learn that the TurboBlade Cool + Heat hasn’t been the right fit for you. The noise you’re experiencing isn’t what we want for our customers, and we understand how frustrating that can be. We’d be happy to take a closer look into this and explore what options may be available, even without the original box. Please reach out to us through our support page so we can help: https://support.sharkninja.com/contact-us Sincerely, Shark Home

Hi Lars, Thank you for taking the time to share this feedback with us. We’re really glad to hear you’re enjoying your Shark TurboBlade, and we understand your interest in a smaller version. We appreciate you letting us know. We’ll be sure to share your suggestion with our team for future consideration. Kind regards, Shark Home