Hi Austin,<br />Thank you for your review of the TH202 Shark TurboBlade Cool &amp; Heat Ultra-Customizable Bladeless. We appreciate your honest feedback and understand how frustrating it can be when certain features don’t meet expectations. Your comments about the remote functionality and app control are very valuable, and we will relay this information to our relevant team for consideration in future designs. If you have any questions or need assistance, please call our support team at 1-855-427-5127, Mon–Fri 9 a.m.–9 p.m. ET | Sat 9 a.m.–6 p.m. ET.<br />Kind regards,<br />Shark Clean

Hi Daniel,<br />Thank you for taking the time to share your experience. It sounds like the heating performance of your TurboBlade TF202S isn’t meeting expectations, and we want to ensure it’s working as it should. Our team would be more than happy to assist. Please call our support team at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday, 9 a.m. to 6 p.m. ET so we can help.<br />Kind regards,<br />Shark Clean

Hello Paul. Thank you for sharing your feedback. We’re glad to hear the fan feature works well, but we’re sorry the heater didn’t meet your expectations. If you’d like, please reach out to our customer support team; we’d be happy to provide troubleshooting tips or explore options to ensure you get the best experience possible. You can contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean.

Hello Jose,<br /><br />Thank you for sharing your experience with us. We’re disappointed to hear that the high-pitched noise isn’t what you were looking for. This isn’t the experience we want for our customers, and we truly appreciate your feedback. We’ll take this information to our development team for consideration in future improvements. In the meantime we’d love for you to give us a call at 1-855-427-5127, where one of our product specialists will be happy to take a look at the unit and make sure everything is working as intended, as we work to restore your confidence in our brand. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.<br /><br />Kind regards,<br />Shark Clean

Hi Christopher,<br /><br />Thank you for sharing your feedback. We understand how frustrating this situation must be, and we’d like to help. For your Shark TurboBlade, if the noise seems unusually loud, please reach out to us at 1-855-427-5127 so we can assist you further. Our hours are Monday to Friday, 9:00 a.m.–9:00 p.m. ET, and Saturday, 9:00 a.m.–6:00 p.m. ET.<br /><br />Kind regards,<br />Shark Clean

Hi Karina,<br /><br />Thank you for taking the time to share your feedback with us. We’re sorry to hear that the heat mode on your fan isn’t working as expected and that the display isn’t switching from blue to red. That’s certainly not the experience we want for our customers. For further assistance and to ensure the unit is functioning as it should, please contact our Shark Support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Our team will be happy to help troubleshoot and determine the best next steps.<br /><br />Kind Regards,<br />Shark Clean

Hi there, Thank you for sharing your feedback on the TurboBlade. While the fan’s height cannot be adjusted at the base, the blades can pivot upward to help increase height and improve airflow direction. We understand your concerns regarding the limited usefulness of certain modes and the airflow becoming noticeable only at higher speeds, and we appreciate you bringing these points to our attention. If you would like further assistance, we recommend contacting our team through our official support page, where a representative can assist you directly. You may also consult our self‑help guide for detailed troubleshooting steps related to fan speed. All relevant links are provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/TH200-Series-Shark-TurboBlade-Cool-Heat-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us   Kind regards, Shark Home