Bed was shipped quickly and arrived promptly. Getting box (King size) mattress inside by myself proved to be somewhat challenging. Got mattress unwrapped and watching it "inflate" quickly. There was a chemical odor for a couple of days in the room- which was off putting, but not terrible. Comfortable mattress- although the "cooling" feature seems accurate for the bare mattress, it isn't really noticeable once sheets are on. A few weeks in and we have no complaints. Need to order mattress pad cover!

First off this bed is very comfortable but I really don’t feel like I sleep any cooler reason for 4 stars. I am premenopausal so it’s probably not the bed it’s most likely me. Now for my favorite part the adjustable base, this thing is fantastic and affordable compared to other mattress companies ( love the massage feature) Be warned the thing is heavy so if you live alone have someone help you. As far as customer service goes I can’t answer that as I didn’t have to deal with them as I am a very satisfied customer.

The Luxe is perfect for us! Not only does this mattress have a cool surface but it is just the right amount of firmness with that needed contour to our bodies that we love! This mattress is very comfortable and I wake up with no aches or pains. I highly recommend.

I like the bed. I am still deciding if it’s the one. The adjustable base makes the bed short when the head is raised. Anyone taller than 5’2 feet will hang off unless the footbed is raised. Be sure to order the special brackets for headboard attachement. I was not informed of that when ordering the bed. This is a soft, quilted top not smooth or firm. Time will tell.

This bed is amazing!!! If you are suffering from back pain this bed is for you. I would wake up with low back pain every morning for the past 9 years. Since we bought this bed my back has been feeling a lot better and I actually don't toss and turn as much anymore. I am a hot sleeper this bed also keeps me nice a cool through out the night.

This was exactly what we were looking for but it took a few days to adjust. The first night was mixed. We had a traditional mattress before and I think we just weren't expecting the change in motion to affect our sleep. We're a week into it now and couldn't be happier so far. We both sleep comfortably and cool. Temperature was the biggest reason for us to try this mattress and so far it's been a cooler sleep. Will definitely recommend.

It took me a few nights to get used to my new GhostBed Luxe but I love it! I purchased the Queen size Luxe with the Foundation Base and Ghost Protector. This was my long awaited upgrade from a Twin sized traditional sping mattress and box sping that was older than dirt. So the first few nights were odd for me (my Ghost is so much more plush, supportive, and over all comfortable) but once my body adjusted I started to fall asleep so much faster! I've even started dreaming more. I have also noticed I dont sweat as much during my sleep. I waited two full weeks before writing a review to really get my thoughts on it. I have to say that I love my new bed!

Transitioned from an old Sealy memory foam. I was worried this mattress was going to be too hard, but it's perfect. The core holds up enough for support, while the top layer feels like a plush layer on your standard mattress. I'm going to buy the mattress protector next, because I think it's my old one from my previous mattress keeping in the heat some nights. I notice a difference with it off. Definitely a lot cooler than your standard memory foam!

We have had our GhostBed Luxe for 30 days now. I LOVE IT! It is firm and soft at the same time, but a bit more on the firm side than we expected. For me it supports my hips and back without feeling like a board or sinking in too far. I am not waking up in pain as before. Husband doesn’t hate it or love it necessarily. He prefers a really super soft bed, but does like this much better than our previous. The best thing is that I can finally sleep cool without kicking off all of my covers! It doesn’t hold in the heat like previous mattresses. AND I absolutely love the Ghost Pillows! I may be ordering another one for me. I only wish the pillow came in king size!!!

This mattress is super comfortable. At first it felt like it sinked a bit but after a couple of days it became a bit better, it also does a good job at staying cool. Its also pretty good at isolating vibrations since I had to share the matress once or twice so far and not felt any disruptions due to their movement (if only it came with noise canceling tech for their snoring tho)