It is cool to the touch but does warm up. Sometimes it feels too soft. But my sleep score has routinely been above 80 and I no longer wake up with back pain. However, it’s only been about 3 weeks... time will tell if it lasts.

Overall, very good experience. The head of our bed is a little elevated and it seems we slide down a little. Not as cool as I expected but good enough.

Love this bed, 2 family members have bought them also. It saves our hips in my family. Take note, fed ex left bed in our driveway and it rained. The second delivery we asked them to put it under the porch, they did not. The bed is wonderful!

It is stiffer than I expected, but not totally uncomfortable. I tend to feel some undesirable pressure on my hips after a while. The construction seems solid so far.

I am still waking up with back pain in the morning. Maybe I still need time to adjust to the new mattress. the pillows that came with the mattress are a bit too tall for me.

This is an amazing mattress. I noticed the difference in the first night. I am so glad I made the switch from big box store mattresses to the GhostBed.

The only reason I knocked it down a star is that I don't feel any of the cooling effects. Very comfortable mattress, but if you're looking for something to prevent sweating in your sleep, this isn't the one.

As per my phone experience in talking to one of your representatives, I do not intend to ever purchase from nor refer anyone to purchase any Ghostbed products. PERIOD !!

Noticeable change from our pillow top. It’s soft yet firm. Have only been sleeping on it a week but it’s comforting knowing we have a whole year to change out beds if needed

I personally love this bed. My husband says it’s a little soft but he does like it. He may have enjoyed a harder mattress but I love it. It’s quite amazing how it formed up when we took it out of the box.