Put simply, this mattress is worth every penny and then some. I have not slept this well in years and I will be ordering another for our guest room at some point.

Too soft, I would not put it in the medium range but more of a soft or plush. Initiated return and it was picked up quickly for donation but the refund department is not so speedy.

Great customer service but mattress came unusable. Quite a hassle to schedule a return and set up a second one. They advertise 13” but barely measured 11”. Sides are not reinforced so you can’t sit on the edge.

Mattress is too soft and the exchange process is horrible. The reps do not know what they are doing and very disorganized. Hasn’t been a good experience and not sure I would purchase another item from this company

The first couple of nights I slept on the Ghostbed Flex, I woke up with a sore back and was not sure if I would like it or not. Since then, I have not had a morning backache or neckache. This is the best mattress I've ever has.

I am still waking up with back pain in the morning. Maybe I still need time to adjust to the new mattress. the pillows that came with the mattress are a bit too tall for me.

The ghostbed is average. A little harder than expected and not as cozy. When trying to change it ghostbed did not respond twice. They were very active when buying the bed but not for an exchange or refund.

Overall, very good experience. The head of our bed is a little elevated and it seems we slide down a little. Not as cool as I expected but good enough.

Easy to order, tons of reviews to reference prior to purchasing. Shipped incredibly fast. Everything up to this point has been ease. Unboxing shortly as I have yet to move into my new place, but I anticipate it will match expectations.

I’m still within my 101 days. It’s been great until about a day ago. My hip has started aching again. Not sure if it’s from the mattress or not. I hope it isn’t!