I had an issue with the first Smartwash that I purchased. Cierra and her staff in Customer Care were quick to respond. They sent me a new machine. So far the new one is doing a good job.

Wish I bought this cleaner years ago! Very easy to set up and my carpets look like new again! Love the wash/dry feature, makes carpet cleaning a breeze!!

[This review was collected as part of a promotion.] I have owned several carpet shampooers over the years. This is the best one ever. So easy to use. Easy to take apart and clean. Makes my carpets so clean. I would give 100 stars if I could.

Our carpets needed cleaning badly. We were able to move furniture and clean and dry one section at a time. It did a great job and was easy to manipulate.

This is the coolest automatic carpet cleaner I've ever seen and it's way better than my first carpet cleaner which is called the Bissell ProHeat 2X Lift Off Carpet Cleaner.

[This review was collected as part of a promotion.] This picked up so much grime from my carpets!! I'm so glad I bought this. My house feels much cleaner now.

Had issues with my first 2 SmartWash+ Carpet Cleaners. Cierra, with Hoover's Consumer Insights group, reached out to me and arrange for a replacement and to look at my faulty unit. Almost 2 months later and everything is working just fine.

I bought this bout 2 weeks ago.. and I went to use it and water was shooting out . And it doesnt dry like it says.. i wish i didnt waste my money.. should of bought a different one

I am soo happy for buying this my carpet looks brand new! The dogs constantly go potty on the carpet. And I thought it was ruined until I discovered this product! It's amazing!

I received this 2 weeks ago and used it and it did an amazing job on my rugs. So easy to clean!!! One load of cleaner and I was able to clean 4 rooms. Carpets look amazing. Wort the money I paid for it.