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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Showing 2,611-2,620 of 2,756 reviews
Apr 19, 2021
Jen
5 out of 5 stars review

Awesome product and awesome customer service

This is so easy to use! Just like vacuuming! Doesn't leave the carpet soaking wet, just a little damp! When I needed a replacement part, after several years of use, customer service was right on top of it and took care of me immediately!

Review from Hoover
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Jan 26, 2020
andigardner
5 out of 5 stars review

This has done such a great job keeping my floors clean. I'm

This has done such a great job keeping my floors clean. I'm impressed. I have two cats and they are always into stuff. This takes of all of the accidents.

Review from Hoover
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Jan 17, 2024
Sue
2 out of 5 stars review

Would not recommend. 2nd machine also broke

This machine and previous machine which was the same model worked great for about 6 months then started leaking all over the place. Loved it when I first bought it but can't say I would recommend.

Review from Hoover
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reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Aug 15, 2021
Miss vicki
4 out of 5 stars review

One problem

It's the easiest cleaner! No fuss no muss. Pushed the tab to release to clean rollers and the tab broke off after first use. Do you have replacement part? Useing duct tape for now . Thank you Vicki

Review from Hoover
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Apr 30, 2021
Joyce
5 out of 5 stars review

Love it!!!

I am the manager of a motel and we have a commercial carpet cleaner. I allowed one of my employees to borrow mine to clean a carpet and she got a stain out that had been there for years. Highly Recommend.

Review from Hoover
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Feb 12, 2025
jim
3 out of 5 stars review

Not sure what to think as I cant get an aswer

I just used my smartwash for the first time and very little solution was used if any, yes it was firmly put in and I followed the directions. Not sure how much should be left after a filled tank

Review from Hoover
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Mar 4, 2021
Kate D
4 out of 5 stars review

Would Recommend

The first one I bought didn't work, but the customer service was great and got me a new one ASAP! Very easy to use and not super heavy, which I appreciate.

Review from Hoover
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Mar 24, 2021
Carlos
5 out of 5 stars review

The first one broke, but they made it right.

Cierra was quick to respond and very patient with me. If your gonna spend this much money on a carpet cleaner, it's important to know that customer service is there if you encounter a problem.

Review from Hoover
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Jun 23, 2020
JD
2 out of 5 stars review

Drips water out of the unit.

Drips water all over when the unit is turned off. It cleans nicely, but it's a pain to clean up all the water that drips out of the machine when carrying it.

Review from walmart.com
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Apr 21, 2022
Jay
5 out of 5 stars review

Great expectations and rewards.

The rug and carpet shampooer was everything I expected after looking up on youtube I knew exactly what to expect and all my expectations were met. I think it is a great product as of far.

Review from walmart.com
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