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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Showing 1,711-1,720 of 2,756 reviews
Sep 14, 2025
Jerry
1 out of 5 stars review

Worked great at first but...

Used it three times and then it stopped spraying the solution onto the carpet. No idea why and I don't know hoe to trouble shoot this. I wish I would have taken the time to look and see how many 1 star reviews this thing gets...

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding your SmartWash. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team

Aug 16, 2025
KAYC
4 out of 5 stars review

Easiest carpet cleaner to use.

I have had mine for two years. It has always worked very well. Love that you don’t have to hold down a lever to get to wash. Also like that you don’t have to measure and mix the cleaning fluid. One problem I just had was the cleaning fluid is leaking out. Will need to get it repaired. This is the only reason I didn’t give it five stars. When it’s not leaking it is the easiest and best carpet cleaner I have owned.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding your SmartWash+ Automatic Carpet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team

Jul 30, 2025
Pops
2 out of 5 stars review

Feeling ripped off

Im 65 and this is my 3rd Hoover machine, I was really skeptical of this smartwash crap and I was right apparently, it's very light and cheap made, I have only used it once in a very small area and now I go to use once again and it won't pick up the dispensed water. I actually had to use my older Hoover for help.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Jul 12, 2025
Unhappy dog mom
2 out of 5 stars review

Disappointed

Very disappointed It leaves carpets wet after trying to dry. This was a replacement after the first one failed it was still under warranty. It's only been a year since the replacement. It still has time in the warranty. I do not feel it's worth the effort to drive 70 miles to have the same problem again. The last few Hoover items I had purchased were not worth the money spent.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding your SmartWash+ Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team

Sep 3, 2025
vacuumcollector67
5 out of 5 stars review

new favorite carpet cleaner and all 3 are Hoovers

after we bought a new house 2 of the 3 bedroom carpets we wanted to save but knew our powerdash wouldn't be big enought so we bought this and one pass almost got rid of a stain we thought would be perminate but after round 2 it was completely gone, and in the other bedroom the carpet went from yellow to white

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!

Jul 19, 2025
Mamaglenm
1 out of 5 stars review

Someone Help

I absolutely loved my smart wash I followed the rules to a t. I always cleaned the brushes after each use cleaned all the tanks and dried them before I put it away. Then one day I fill my water and soap and start the machine and it's making this God awful noise. Very very loud I flipped machine over and took a look and everything's clean ...is there any saving it I haven't even had it for a year. I really loved this machine and now I'm so disappointed

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding your SmartWash+ Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team

Jul 19, 2025
2YearReview
2 out of 5 stars review

Cleans well but build quality is bad

Cleans fine but the build quality is seriously lacking. We've had this for about 2 years, not sure about the exact date. We've had 2 major issues. 1. The Suction Nozzle handle broke almost immediately (less than 2 days after opening the box). Hoover did supply a replacement part for this as they should have. 2. The clips that hole the solution tank in place do literally nothing now. If you don't hold the solution tank down, it leaks and will empty in a few minutes. The clips aren't broken, they simply don't work.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Aug 27, 2019
Mborras
5 out of 5 stars review

Verified Purchase

Love it made my rugs look like new!

Does a fantastic job very easy to use light weight extremely happy with it

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
May 14, 2020
OBIE WAN
5 out of 5 stars review

Verified Purchase

Great features

Works great on pet stains. Cleans the carpet really well.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Aug 12, 2019
RCG 1
5 out of 5 stars review

Verified Purchase

easy to use..easy to clean

I like to auto dispenser. Does a much nicer job than my Bissell.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970