This TV is HUGE - and we love it. Talk about feeling like you are 'IN IT" when you are watching something...this does it. And I am a huge fan of TCL Roku TV's. I like being able to stream various things. It is just a great TV and I have several TCL Roku TV's in our home that are 7-9 yrs old and they perform just like they did on day 1. I dont know if that is starndard but I certainly appreciate how long lasting they seem to be.

Great customer service! Patricia was able to solve all my T.V. issues.

Pam is very helpful and very nice to help us and very patient

[This review was collected as part of a promotion.] I seriously couldn’t be happier with my purchase and overall experience. My TCL 85” TV is beautiful. IMO you are getting the quality of most if not all other brands for a much more reasonable price. I also want to be sure to point out the top notch customer service I received when I had an issue with my device. Elthone J went the extra mile to be sure and help me get the situation figured out in a very short amount of time. I didn’t get ignored, on the contrary, I received emails or calls very fast so they could address the issue and keep me informed until their team had a final solution for me. I’ll be buying their products again in the future, I have no doubt

[This review was collected as part of a promotion.] Great TV all around: value, picture, quality, etc. Jayson from TCL support was very helpful in setting up the warranty as well.

[This review was collected as part of a promotion.] TV looks great and Thony was super helpful getting it set up.

[This review was collected as part of a promotion.] Tv is beautiful. Ran was very helpfull with my support call.

First off I'd like to say that I'm happy with my tv. That said I definitely have some concerns. I do not like that the tv has a built in Microphone. Data brokers already get more then enough of my information from my phone. At least there's a switch on the bottom to turn it off. Great, but now there is these annoying amber lights on telling me that the mic is off. Would be nice to able to shut those off. I do not use the smart tv google functions, at all. I use an external roku ultra, why you ask. Well I use an whole home controller, control4 is the brand. Would be nice to have a simpler interface without the google in it. Also would be FANTASTIC if tcl would release IP control commands to work this tv so i could control over network. If that ever happened then i would probably use the built in interface. Right now i have to rely on an IR sent via blaster to the tv via my control4 controller. Also something of note, and it may not be the tv's fault. But i use this tv mainly with my built computer. And it has a problem as soon as i set any resolution at 120hz. Works great at 60hz but that's why I got this specific tv. Now I am using long HDMI cables 50ft to be exact. And I have not swapped cables yet but will in the future just so i can verify that's its not the cables. And yes I know, 90 percent of people that buy this model of tv won't have these concerns. Since I'm a 10 percenter I have them. If this review makes it to someone from tcl, please work up some IP commands to work this tv and release them. It would make this tv much more usable and not just for me. This is the one reason why Home theater installers don't use tcl and stay with samsung.

great TV....

If you watch any kind of quality content this is not the tv for you. It is unable to produce clear image without lag when watching any live sports or anything in dolby vision. Bottom line is this tv is not even close to being capable of its "240 native refresh rate" My old samsung with a 60hz refresh is so much smoother and never lags when watching sports. Like anything else in this world you get what you pay for. This tv is garbage!