Hi, Martin. Thank you for sharing your experience with us. We understand your concern about your LG TV (70UQ7070ZUD) model, stop working so soon after purchase, especially when you were expecting a high-quality product. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. <br /><br />Let’s try a quick troubleshooting step: please ensure that the TV is properly connected to a power source and check if the power button on the remote or the TV itself is responsive. If the issue persists, we’d be happy to assist you further in exploring repair or replacement options. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.<br /><br />Please send us a private message on social media &#64;LGUSSupport with more details about the issue, and our team will help you get this resolved as quickly as possible. ^Juvy

Hi, HMG. We apologize for the inconvenience you have experienced with your LG Smart TV (70UQ7070ZUD) model. We understand your concern that the crack may have been caused during packaging despite the product being well protected. <br /><br />Please be informed that our team makes every effort to ensure that our products are delivered to you in the best condition possible. However, there can be rare instances where unforeseen issues may occur during transit.<br /><br />To resolve this issue, we recommend reaching out to Walmart customer service at 800-925-6278 for immediate assistance. If there&#39;s anything further we can do to assist you, please reach out to us on social media &#64;LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products. ^Juvy

Hi, Federico. Thank you for sharing your experience with the LG TV (70UQ7070ZUD) model. We understand how important it is to be able to cast or use screen mirroring from your phone. We strive to provide top-notch products and ensure a smooth and seamless viewing experience.<br /><br />To troubleshoot this, we recommend ensuring that both your TV and phone are connected to the same Wi-Fi network. Additionally, check that the screen mirroring or casting feature is enabled on your phone and that you’ve selected the correct input or casting mode on the TV. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-screen-share-on-your-tv--20150637965681. <br /><br />If you’ve already tried these steps and are still experiencing issues, please send us a private message on social media &#64;LGUSSupport. Our team will be happy to assist you further and explore potential solutions to get this feature working smoothly for you. We want to make sure you have a positive experience with your LG product.<br /><br />We’re here to help, and we appreciate your patience as we work through this with you. ^Juvy

Hey there, Quan. We appreciate you letting us know about your LG TV. We want to ensure that you are getting the experience of a lifetime with your unit. We are glad to know that you are able to get a working unit. However, keep in mind that your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ~Anthony