Hi, Josiah. Thank you for reaching out to us. We understand your concern regarding the lack of an instructional manual for the remote included with your LG TV (70UQ7070ZUD) model. We strive to provide exceptional services and ensure a smooth viewing experience. While the remote does not come with a dedicated manual, the TV&#39;s user guide includes instructions on how to use it effectively. For quick guidance, please visit https://www.lg.com/us/support/help-library/lg-tv-how-to-access-the-users-guide--20153290365771. You can also find the detailed user guide on our website by searching your model number, or contact us on social media &#64;LGUSSupport for further assistance.<br /><br />Your input helps us improve, and we thank you for bringing this to our attention. ^Juvy

Hi there, Lisa. Thank you for sharing your experience with us. We understand that your LG 70” 4K UHD Smart TV (70UQ7070ZUD) is freezing and shutting off unexpectedly, and we&#39;d like to assist you further.<br /><br />To help resolve this, we recommend checking if your TV&#39;s software is up to date. You can do this by going to Settings &gt; All Settings &gt; Support &gt; Software Update and ensuring your TV is on the latest version. If this does not resolve the issue, please send us a private message on Social Media &#64;LGUSSupport, and our team will be more than happy to explore other solutions with you.<br />LG Refrigerator – Why is my Fridge Not Cooling Properly? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371<br />We appreciate your patience and look forward to assisting you!<br />—Renzo