Hi, Kevin. Thank you for reaching out to us. We understand your concern about a new unit, like your LG TV (70UQ7070ZUD) model, doesn’t meet your expectations in terms of streaming performance and user-friendliness. We strive to provide a seamless and user-friendly experience with our products. Let’s take a moment to go through some simple troubleshooting steps that might help: First, check your internet connection. It’s also a good idea to make sure your TV’s firmware is up-to-date since updates can really help with streaming and overall performance. You can find guidance on how to do that here: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Also, don’t forget to update the apps you’re using to their latest versions. And if you want, try resetting the picture and sound settings back to default – it might just enhance your viewing experience.<br /><br />If you&#39;re still having trouble with streaming or controls, feel free to drop us a private message on social media &#64;LGUSSupport with your details, and we’ll be more than happy to help out further. Take care! ^Juvy