Hi, there. It seems that our product, the LG TV (70UQ7070ZUD) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service to ensure a smooth and seamless experience. We want to address any questions or concerns and find a way to make it right. For a more detailed review and tailored solutions, please reach out to us on social media @LGUSSupport. We're ready to assist you and work towards resolving any concerns you have with your unit. ^Juvy