Instructions are basically very simple and I have followed him and I'm using this for the first time, but it keeps stopping but an error and I can't figure out why

I used it once and didn't go as well as I hoped so I'm going to have to give it another try. I guess it's gonna have to take a little trial and error. I do love that the cleanup is easy.

Just got it. Haven't used it yet, but I am excited to start. Little disappointed that there really aren't any recipes and you have to buy a separate book for them.

The red exclamation point is on and the machine keep produce big ice block jamming the machine and stop the mixer itself at the first tickness I need to press defrost funcion mid process

I absolutely love this machine. It keeps everything cold and it's perfect slushy. There's so many different settings on it and easy to clean. I definitely recommend it.

It's only been two days and already got an issue although a slight one I think. It's not detecting how thick it is so I have to manually turn it off or it just keeps going and not realizing it's making it excessively thick.

I am very disappointed in this product the first couple times I used it then it worked great anytime after it wouldn't even slush the liquid that was in it

Just got it setup, and kicked off first slushee with some minute maid fruit punch; froze quick and great texture. Can't wait to put it through its paces this holiday weekend.

I chose this brand because I love the Chefman Electric tea kettle I have, so I trusted the manufacturer for the purchase of a slushy machine. It seems like a great machine. It worked well for the first use.

great machine. the auger rubs front of tank, makes horrible noises. other than extremely poor customer service for warranty. it is best unit i have purchased. so if you can get past the few flaws, buy it. you will be happy you didn