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Customer reviews for Serta 12" Five Star Mattress Sleepscape Innerspring Mattress, Available in Firm and Plush for
Serta 12" Five Star Mattress Sleepscape Innerspring Mattress, Available in Firm and Plush
4.3 out of 5 stars
stars18 ratings18 reviews
  1. 5 stars50% (9)
  2. 4 stars33% (6)
  3. 3 stars17% (3)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 1-10 of 18 reviews
Jun 12, 2025
najdac1_9003
5 out of 5 stars review

Serta mattress

[This review was collected as part of a promotion.] Plush pillow top is an understatement! I was in need of a new mattress and this came at the perfect time. So soft. Support for my back and hips is perfect, not too firm and not too soft. I suffer from severe pain in those joints and this helps a lot. The material of the mattress itself is high quality and, although I’ve had this for just about a couple weeks, I can tell that it will last.

Review from influenster.com
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Jun 9, 2025
deborahl81_2486
5 out of 5 stars review

Excellent Quality & Comfort!

[This review was collected as part of a promotion.] I have to say my mind was blown with this mattress. I was skeptical especially when the mattress arrived in the 4.5ft tall box. I thought I must’ve been sent the wrong size. Wrong to prejudge! As soon as I took it out of box and cut through the plastic it inflated into a beautiful Queen, very firm mattress. It is a miracle. The mattress is high quality, very comfortable. We love it. It comes in different firmness levels….we love a firm mattress and this one didn’t disappoint in any category. I also appreciate the material and color/quality of the mattress material. I’ve bought more expensive mattresses that were not this good. I will also add I’m extremely picky/discerning and am beyond impressed with this mattress! Well-done, Serta!

Review from influenster.com
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Jun 6, 2025
anne11_9943
5 out of 5 stars review

SERTA= Best Nights Sleep Ever!!

[This review was collected as part of a promotion.] I received this product complimentary from SERTA and Influencer in exchange for my honest review. I have been getting the greatest sleep of my life from this queen sized mattress that arrived in a relatively small box! The set up was incredibly easy, we laid the rolled up mattress onto the box spring cut it open and within minutes it was fully in place and ready for use. I chose the firm mattress and I am so pleased with the level of support and comfort it provides, no more tossing and turning all night. The mattress fabric is both sturdy and soft. My favorite thing about this mattress is that the temperature stays consistent and comfortable throughout the night, I no longer am waking up and discarding blankets because I’m hot. I am so thoroughly impressed by this mattress from SERTA and will be recommending it to everyone who is in need of a great nights sleep! Highly, Highly Recommended! Thank You SERTA & Influencer!

Review from influenster.com
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Jun 3, 2025
trish36n_7840
5 out of 5 stars review

So Comfortable!

[This review was collected as part of a promotion.] I cannot rave about this mattress enough! First time using a Serta mattress and I’m already considering buying this brand again in the future! It came in a box and it fully expanded and ready to use within minutes. Didn’t have to wait for hours like other mattresses in a box. It is so comfortable, not too firm and not soft at all! I was nervous because it is plush pillow top, but it’s durable, doesn’t sink, and is a perfect amount of plush. Very supportive.

Review from influenster.com
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May 28, 2025
drescofresco1_8072
5 out of 5 stars review

Serta firm

[This review was collected as part of a promotion.] As comfortable as this bed is you would never think that it came rolled up in a box the fact that I was able to get this in my room on my bed frame so easily without any installation any problems is great I just got rid of a mattress it was a king size and now I size down just a bit to get this queen and I was so thrilled to be able to try this out and receive this in exchange for my honest review the fact that it's comfortable cooling sized well it's firm but still hugs the body it's a great mattress it's going to last it's built well all seems are sown completely closed it's just great

Review from influenster.com
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Jun 17, 2025
meenur1_771
4 out of 5 stars review

Overall OK mattress

[This review was collected as part of a promotion.] I received these products for free from influenster and brand(s) in exchange of my honest review. Overall the mattress looks good, it is firm and very comfortable. Only minus for this it has coils and the mattress not that flexible to move. Good product for the price

Review from influenster.com
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Jul 27, 2025
amye77_6388
4 out of 5 stars review

Average Mattress

[This review was collected as part of a promotion.] Some of my thoughts on this mattress (I was initially hesitant to choose a boxed mattress) are that it is soft, perfect for a back sleeper or stomach. There is no indentation so far. It was easy to unpack and unfold. It really fluffed up quickly. I feel that this will be a very durable mattress, but probably not long lasting. It also is not so good for someone with who has issues with their hips while sleeping.

Review from influenster.com
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Jul 3, 2025
jeffj8_7217
4 out of 5 stars review

Serta Pillow top

[This review was collected as part of a promotion.] So far it has been really comfortable to sleep on at night. I am more of a hot sleeper and it doesnt make me feel overly warm. My back feels supported just fine and I dont have quite as many knots and kinks when I wake up.

Review from influenster.com
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Jun 10, 2025
annaa622_7532
3 out of 5 stars review

memory foam, helped my back

[This review was collected as part of a promotion.] First of all!! WOW! It’s definitely memory foam instead of FIRM. But definitely, helped my back pain!! It’s very durable but can be a bit to much soft! Not bad at all! Definitely comfortable as well! I would get this again but if it’s a bit more firm! And I never seen something like how it came in the package! Great packaging! It was a thick one as well! Was not expecting it!

Review from influenster.com
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Jul 1, 2025
nissarxo_1499
3 out of 5 stars review

It’s nice and comfortable, I just need more time t

[This review was collected as part of a promotion.] It’s a nice mattress. It inflated quickly after taking it out of the box. It’s not as soft as my other mattress so I’m not sure how I feel about that yet. To be fair, I’ve had my old mattress for longer than I’d like to admit so I’m used to that particular mattress and it will take longer than a couple weeks to get used to. It is very comfortable though and the mattress itself is very cool, the gel foam is supposed to promote airflow and dissipate heat I’d say it does that pretty well.

Review from influenster.com
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