Loyalty like yours means the most to us, and so we have many quality checks to ensure you get the very best each time. We'd like to get more information to help you, as well as share your experience with our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

We certainly appreciate your loyalty to Bounty, and we're sorry to hear that you feel this way. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to this product was in February 2021, when we upgraded them to trap and lock messes even faster. They also feature a new emboss. We do heavily feedback such as this, and we'll be sure to pass this along to the rest of our team. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you're able.