Not getting the quality towels you deserve is a concern for us, and we're also interested in understanding what happened with your latest package of Bounty. Our towels were improved this year to deliver a clothlike feel and enhanced absorbency to clean up messes quicker, and after multiple strict controls during manufacturing, we try our best to ensure each sheet reaches you in perfect cleaning condition. We're really sorry that wasn't the case for you, and some rolled away unkempt. We'd love a chance to help with your purchase and send your report to Quality Assurance for review. Give us a call at 1-800-926-8689, M-F, 9 am to 6 pm EST, when you can, to discuss this further.

Our mega roll size is still part of our line-up, and we're very sorry to hear you're not seeing this available. If you have question on what roll sizing options are available at your local store, please contact Walmart directly at 1-800-925-6278.