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Customer reviews for Serta 12" Five Star Mattress Sleepscape Innerspring Mattress (Available in Firm and Plush) for
Serta 12" Five Star Mattress Sleepscape Innerspring Mattress (Available in Firm and Plush)
4.3 out of 5 stars
stars
18 ratings18 reviews
  1. 5 stars50% (9)
  2. 4 stars33% (6)
  3. 3 stars17% (3)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 11-18 of 18 reviews
May 18, 2025
Reviewer name: kathleenwilson7c1cf_8157
5 out of 5 stars
5 out of 5 stars review

Love my mattress 💕

[This review was collected as part of a promotion.] Matress came in a large box and wrapped tightly in plastic. It is a bit heavy but easier to manage than a regular mattress. The mattress is so comfortable - a perfect balance of firmness and support. I highly recommend the five star mattress in a box by Serta for comfort, ease, and value!

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jul 27, 2025
Reviewer name: AmyE
4 out of 5 stars
4 out of 5 stars review

Average Mattress

[This review was collected as part of a promotion.] Some of my thoughts on this mattress (I was initially hesitant to choose a boxed mattress) are that it is soft, perfect for a back sleeper or stomach. There is no indentation so far. It was easy to unpack and unfold. It really fluffed up quickly. I feel that this will be a very durable mattress, but probably not long lasting. It also is not so good for someone with who has issues with their hips while sleeping.

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jul 1, 2025
Reviewer name: nissarxo_1499
3 out of 5 stars
3 out of 5 stars review

It’s nice and comfortable, I just need more time t

[This review was collected as part of a promotion.] It’s a nice mattress. It inflated quickly after taking it out of the box. It’s not as soft as my other mattress so I’m not sure how I feel about that yet. To be fair, I’ve had my old mattress for longer than I’d like to admit so I’m used to that particular mattress and it will take longer than a couple weeks to get used to. It is very comfortable though and the mattress itself is very cool, the gel foam is supposed to promote airflow and dissipate heat I’d say it does that pretty well.

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jul 11, 2025
Reviewer name: morgan4419_4785
4 out of 5 stars
4 out of 5 stars review

Comfortable & easy setup

[This review was collected as part of a promotion.] This is a nice mattress! The setup was easy- took a little bit to fluff it out but then it was good to go. It has a nice level of cushioning and makes for a comfortable sleep.

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jul 29, 2025
Reviewer name: leahbates513_7670
5 out of 5 stars
5 out of 5 stars review

Wonderful mattress

[This review was collected as part of a promotion.] This mattress is incredible I can’t believe it came from a box! I’m so thankful for the durability and the way it feels on my back. It’s wonderful to have a mattress we love!

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jun 6, 2025
Reviewer name: justlindav_7778
3 out of 5 stars
3 out of 5 stars review

Will continue to test out

[This review was collected as part of a promotion.] I enjoy the spring, foam and cushion top all in in one. For the value and price i think it should be packaged better or with more precautions. Mines came ripped already , as pictured.

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jun 30, 2025
Reviewer name: avanelzen_7172
4 out of 5 stars
4 out of 5 stars review

Comfortable!

[This review was collected as part of a promotion.] This matress was a perfect addition to our guest bedroom. Everyone who has slept on it has loved it and said how comfortable it is! And it was so easy to set up!

Review from Serta
Helpful?3HSPRTK9EF1D16695119704
Jun 6, 2025
Reviewer name: sierraaaa94_1657
5 out of 5 stars
5 out of 5 stars review

Comfy queen bed!

[This review was collected as part of a promotion.] What a great bed! So comfortable! Very thick and durable. The mattress is super breathable. Great price!! Feels like im sleeping on a cloud. Couldn't recommend it enough.

Review from Serta
Helpful?3HSPRTK9EF1D16695119704