We're sorry to hear that your experience with Glade® didn’t meet expectations. Like you, we believe our products should fill your home with a long-lasting, delightful fragrance that brings a smile to your face. Since this fell short of both your standards and ours, we’d really appreciate the opportunity to learn more. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and mention reference number: 22923158. We look forward to speaking with you. – Megan, SC Johnson Consumer Care

We're sorry to hear this left you disappointed. We'd expect each refill to provide freshness for up to 50 days on the lowest setting. That said, we'd love the chance to make this right since these didn't meet our standards. Please give us a quick ring at 1-800-558-5252 and provide reference number 23309958. We're available to chat on weekdays between 8 a.m. and 4:30 p.m. CT. – Brooklyn, SC Johnson Consumer Care

We're sorry to hear about the disappointment with your delivery, Bradley. For any exchange questions, please contact Sam's Club's customer service team directly. Have a wonderful day! - Megan, SC Johnson Consumer Care