We’re sorry to hear the new flavors didn’t hit the mark for you — especially the “Ghost Toast.” We know flavor preferences can vary, and your feedback helps us better understand what our fans enjoy. Thanks, Kris.

Hi, Lacey. We’re sorry to hear some flavors didn’t meet your expectations—that’s not the experience we want for our fans. Your comments are important, and we’ll share them with our team for review. Thank you.

We’re sorry to hear that the KIT KAT Variety Pack Snack Size didn’t meet your expectations. These snack-size pieces are designed to be a fun mix for Halloween, but we understand that if you were expecting full-size classic KIT KAT bars, it can be a letdown. Your input is super helpful, and we’ll be sure to share it with our team. Thanks!

We truly appreciate your love for KIT KAT®—the classic crispy wafer and smooth milk chocolate are timeless favorites. We’re sorry to hear that some of the newer flavors didn’t meet your expectations. Your feedback is valuable to us as we strive to create treats that everyone can enjoy. We hope the KIT KAT® Variety Pack brings you plenty of sweet moments. If you have a favorite way to enjoy KIT KAT®, we’d love to hear it!

We’re sorry to hear you didn’t enjoy the KIT KAT Variety Pack, PC. We understand how much fans love the original, and we appreciate you sharing your feedback.

We’re sorry the cinnamon flavor wasn’t to your liking, Carol. We’ll make sure your comments are shared with our team as we review future flavor assortments. Thank you for sharing your feedback with us.