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Customer reviews for Step2 Extreme Thrill Outdoor Roller Coaster Kids Ride-On for
Step2 Extreme Thrill Outdoor Roller Coaster Kids Ride-On
4.8 out of 5 stars
stars
883 ratings883 reviews
  1. 5 stars80% (703)
  2. 4 stars18% (162)
  3. 3 stars1% (10)
  4. 2 stars0% (4)
  5. 1 star0% (4)
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Showing 1-10 of 883 reviews
May 7, 2026
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Excellent product, Use online assembly video!

Excellent product, ACTUALLY large enough for 'big kids', and not a terrible assembly. (We've all bought that 'big' product that was chintzy and too small for your kid; This is not one of those!) My 3 and 7 year old have been using this for days straight. They LOVE it! Do NOT use the included written assembly instructions. It is very poorly done and confusing. Search for this product on Youtube and you will find an excellent, detailed, extremely helpful tutorial of the assembly. With the right tools, the video, and no distractions, you'll do it in under 30 minutes. I would also recommend you have enough space if you are using it inside. We have it at one end of our living room moving into our family room: It's probably about 25 feet in length, and that is just about right (longer would be even better though). Rolls fine over carpet and kids have been loving every second!

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Mar 31, 2022
Reviewer name: Melanator90
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good

Took me and my neighbor about an hour to put together. Nother was labeled like the packet stated. There isn't drill holes so using a basic screw driver will take FOREVER. There was extra pieces which got me stressed but over all my kids love it dearly and wish they had the cars so I can have more for five kids to play on.

Review from step2.com
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Mar 22, 2018
Reviewer name: NoGluten
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of fun

Good quality product. As noted by others, the instructions could be improved. Also, there were insufficient washers supplied to complete the job. However, our 22 month old granddaughter is enjoying this product, and we believe it is sturdy enough to last until she outgrows it.

Review from step2.com
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Jan 5, 2018
Reviewer name: gls0506
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great !!

[This review was collected as part of a promotion.] Bought this as a Christmas gift for my two-year-old grandson because he loves the one at his sitter's house. It arrived exactly as described ("3 large boxes") and was easy to assemble. Set it up in the basement so he could enjoy it throughout the winter. It is a sturdy, well-designed product and he s having a blast ! :)

Review from step2.com
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Jan 5, 2018
Reviewer name: Mellie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My kids love it

We had outgrown the smaller Step 2 coaster, and decided Santa would bring the bigger Extreme coaster for my 4 and 6 year old. They absolutely love riding it! Definitely gets some speed going down, and I like how easy it is for them to push it back up and launch themselves down. I can’t wait to get it out of the basement and take it outside once it warms up. I bought this product based on all of the rave reviews and you can add my review to the list now :)

Review from step2.com
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Jul 18, 2018
Reviewer name: Ashley
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great toy with a couple downsides....

My kids enjoy this coaster and can spend long periods of time on it. I think it’s a great toy, with a couple exceptions. I had another coaster in the past, and you could assemble it, and take it apart for storage when the kids were done. This is one is very large, as you can see by the dimensions, and that’s very cool, however I did not realize that once you assemble this coaster, it stays one piece. Put together with screws/bolts. So I now have this very large toy that I have to move in and out of the garage which is inconvenient. And by moving it, I’m afraid I’m going to put stress on the joints over time and damage the track. If you had somewhere to use it and it could stay, no big deal I guess. Also, I have to allow a very large/wide path for the kids to use this because the car that came with it is horribly missaligned and after it leaves the ramp it veers sharply to the left and the kids have crashed into things. I wish it just continued on a straight path. I may have to contact the company about it. Overall it’s a fun toy. I don’t know if I would purchase it again, with the issues were having.

Review from step2.com
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Jan 21, 2017
Reviewer name: Daycaremomof6
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fun

My boys love this! It's like an overpriced slide that you need a LOT of space for. Luckily my parents had a place we could move this to in their yard because we ran out of space in ours that would allow them to fully use it ( without crashing into our fence). It's fun for ages 2-10.

Review from walmart.com
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Apr 14, 2020
Reviewer name: Melissa G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fun Coaster

Overall, a nice little coaster. My husband put it together in about 45 minutes. But, once again, like with the playhouse, there were several screw holes that were not drilled or not drilled all the way through. It was also missing several washers for the screw/nut sets, but we luckily had some spare ones. My kids are small for their age (3), but they are able to push the car back up the ramp by themselves. There are notches in the top for the wheels so that the car doesn't start to go down the ramp before the kids are ready, though I wish the green walls were a little higher on the top for added safety.

Review from step2.com
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Jul 12, 2026
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Unhappy customer

We couldn't wait to get the roller coaster for our grandkids, when ist was delivered, we only got box 1 and 3 , we never received box 2 which apparently has everything to put it together. When trying to contact customer service I was put on hold twice, hung up on once, and was asked if I wanted a refund or replacement. I wanted the second box. I don't have the means to repackage the item and take to a FedEx location. Not a happy customer at all. Now I have $300.00 invested in a toy we can't use. Oh, they did tell me they could give me a $50.00 Sam's club credit. Makes me regret having a membership.

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Mar 14, 2026
Reviewer name: Dissapointed
1 out of 5 stars
1 out of 5 stars review

Wheel pieces missing

Purchased this junk in March 2026. Did not come with all the pieces. But it does come in three boxes. Will update with how long it takes Step 2 Customer “service” to get me the piece if we don't return it. Their Customer service is available M-F 8-5 ET.

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reply from Official Step2 Brand

Hello! We are sorry and apologize about your missing part. Please contact us at 1-800-347-8372 Monday – Friday between 8am and 5pm EST or email us at STEP2-COMPANY@STEP2.NET so that we may assist you in finding a resolution to your satisfaction including sending any necessary replacement parts at no charge with proof of purchase. Regards, Step2 Consumer Services