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Customer reviews for Serta 8" Five Star Mattress Sleepscape Medium Innerspring Mattress for
Serta 8" Five Star Mattress Sleepscape Medium Innerspring Mattress
4.6 out of 5 stars
stars15 ratings14 reviews
  1. 5 stars80% (12)
  2. 4 stars13% (2)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star7% (1)
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Showing 1-10 of 14 reviews
Jun 15, 2025
moodymartha_3564
5 out of 5 stars review

Cloud like cushion!

[This review was collected as part of a promotion.] Packaging was easy to bring in the house, shrink wrapped, ripped the plastic apart and it opened up quickly on the bed frame. Many inches of cushion and support. It is like laying on a cloud! Value is 10/10 worth it. Easy to set up and sleep on!

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jul 25, 2025
kaydall_3070
5 out of 5 stars review

Loving this new mattress

[This review was collected as part of a promotion.] This bed has been absolutely wonderful. The packaging it came in was easy, all we had to do was open the box to let the mattress inflate. Appreciate the easy set up. It has been extremely comfortable, not too soft, yet not too firm and a great addition to our home.

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jul 19, 2025
sonial79_7770
5 out of 5 stars review

Very comfy!!!

[This review was collected as part of a promotion.] Very good quality mattress. My son says it’s super comfy and he sleeps like a baby. Feels sturdy and looks like it’s made to last. Provides support needed. Definitely a five star mattress like it’s name says.

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jun 2, 2025
abdulm17_2558
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] The Serta Five Star 8-inch mattress in a box offers a convenient and budget-friendly entry into the world of Serta comfort. Designed for ease of setup, it arrives compressed in a box, quickly expanding so you can enjoy a good night's sleep almost immediately. This mattress typically features a medium comfort level, aiming to suit a wide range of sleepers, including back, stomach, side, and combination sleepers. It often combines a supportive innerspring coil system, which helps with durability and motion isolation, with layers of Serta's PillowSoft Aire Foam and PillowSoft Foam for enhanced cushioning and pressure relief. Some models also include a gel foam band for zoned support, particularly beneficial for the lower back and hips. While its 8-inch profile might be on the thinner side compared to some luxury mattresses, it still aims to provide a balanced feel of support and comfort. Its affordability and easy delivery make it a popular choice for guest rooms, children's beds, or those looking for a comfortable mattress without a significant investment. However, some users note that while it's rated as "medium," it can lean towards the firmer side for some sleepers, and like many mattresses in a box, it may require a day or two to fully decompress and reach its intended firmness.

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jun 10, 2025
juliebla_1982
5 out of 5 stars review

Very comfortable!

[This review was collected as part of a promotion.] I've really been enjoying the Serta Five Star 8" Medium Mattress in a Box that I recently received. While I was initially a bit concerned that it wasn't as thick as my previous mattress, this turned out to be a non-issue. The comfort it provides is outstanding. I actually had the best night's sleep I've experienced in a long time on my very first night. There was no tossing and turning or overheating. It was perfect.

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jun 13, 2025
jenniferchristinesc_7721
5 out of 5 stars review

Best sleep!!! 😴

[This review was collected as part of a promotion.] I received this product for my honest opinion from Influenster. This Sealy bed in a box is COMFORTABLE! I've hot some of the best sleep this past week! It's a little smaller than I thought but extremely comfortable! Great back support!

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jun 11, 2025
jennifercc186_1119
5 out of 5 stars review

Super comfortable mattress

[This review was collected as part of a promotion.] I have to say that I was super impressed with this mattress from delivery to set up. You just open the box and cut open the plastic, and the mattress starts to expand. I gave it a couple of days before I tried it out, but both my son and I have slept on it, and it is super comfortable. When I need to replace my youngest sons mattress I will definitely be purchasing a Serta.

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jul 15, 2025
kristinet29_9171
5 out of 5 stars review

So convenient!

[This review was collected as part of a promotion.] Awesome bed in a box! We needed an extra bed for our cabin and this bed in a box made it so easy to bring one up there in our regular car. The mattress is high quality and comfortable, and the price is reasonable.

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
May 30, 2025
jakubb9_5119
4 out of 5 stars review

Great mattress for the money!

[This review was collected as part of a promotion.] It’s totally a surprise for me that this thick mattress came in a box! Its change everything regarding buying a new one! It’s great value for the money, and as I know this company it’s very comfortable and long lasting!

Review from influenster.com
Helpful?6ARHU9WLZ2OY16638466121
Jan 25, 2026
Swayze
1 out of 5 stars review

Cheap does not equal good

The mattress was very uncomfortable, even after trying to break it in over a few months. Also, the mattress never fully expanded. It was a few inches shorter than the advertised length and about an inch less wide than what was advertised. The length was the most concerning part and left a gap that was unsafe for my toddler. I am returning it.

Helpful?6ARHU9WLZ2OY16638466121
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to Sam's Club and filing a warranty claim so this can be looked at and evaluated or returning the mattress. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!