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Customer reviews for Roborock Saros Z70 Robot Vacuum & Mop with OmniGrip Arm and Self-Cleaning Dock for
Roborock Saros Z70 Robot Vacuum & Mop with OmniGrip Arm and Self-Cleaning Dock
4.3 out of 5 stars
stars
27 ratings27 reviews
  1. 5 stars74% (20)
  2. 4 stars4% (1)
  3. 3 stars7% (2)
  4. 2 stars4% (1)
  5. 1 star11% (3)
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Showing 11-20 of 27 reviews
Jun 11, 2026
Karen
2 out of 5 stars review

The arm did not work, it would pick up ONE shoe and take it into the bedroom, but it never came back to get the other shoe!!! If this is the "Ai" that is going to take our jobs; we are in a world of trouble!!! Also the machine picked up a neefle off the floor which put a hole in the divider between the dust bin and motor, we sent it in to be fuxed and was told we damaged the "motherboard" with water and was sent a "refurbished" model! This model worked worse than our original one; i got disgusted with the whole thing and took it back!!

Helpful?6C8DBGSWAO4I16622461019
reply from Roborock support

Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.

Mar 8, 2025
Caroline O
5 out of 5 stars review

Verified Purchase

Love “Dwayne the Roborock Johnson”!

Love “Dwayne the Roborock Johnson”! My follies have never looked so good! I have him run everyday before I get up and I wake up to nice freshly vacuumed and mopped floors.

Review from us.roborock.com
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Jun 22, 2026
bob
5 out of 5 stars review

robotic arm

I bought this about 4 months ago and it has been excellent goes over everything. My old one wouldn't go around cords this one goes around them flawlessly

Review from us.roborock.com
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Mar 5, 2026
GFyourself
1 out of 5 stars review

Terrible stay away from this company

I don't know how they can sell this product. It absolutely does not work sent this back before 30 days were up. No clue how this company is allowed to operate in the US market and charge customers these ridiculous prices for products that don't works. Good luck picking anything up with that claw it is just an absolute gimmick.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
reply from Roborock customer service

We are truly sorry to hear about your experience and completely understand your frustration. It’s disappointing to learn that the product did not perform as expected and that you felt the need to return it. We take feedback like yours very seriously and will share it with our team to help improve our products and services. If there’s anything we can still assist you with regarding your return or any unresolved issues, please don’t hesitate to reach out to us directly. We genuinely want to help.

Mar 5, 2025
Sergeant603
5 out of 5 stars review

Verified Purchase

Amazing

This robot has been near perfect thus far. App is easy to use, object avoidance is great, has relentlessly picked up after our husky daily.

Review from us.roborock.com
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Mar 7, 2025
PJ
5 out of 5 stars review

Verified Purchase

Well worth the $

Excellent product. Well worth the money. The home now stays clean. It has freed up time where I can be more productive.

Review from us.roborock.com
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Oct 30, 2025
Fieldy
1 out of 5 stars review

Useless

A useless piece of crap. It gets stuck almost every time and I have to pull it out. More than once it just shut itself off after bumping into a child seat. The robo-arm is utterly useless—works maybe 1 time out of 10. The last straw was when it failed to detect dog poop and smeared it all over the floor and carpets. I'm tossing it in the trash and wouldn't recommend anyone waste this much money on this marketing crap.

Review from us.roborock.com
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reply from Roborock customer service

Hi, We are so sorry to know that there are issues with your robot vacuum.in this case, we are willing to help to resolve the issues. Please contact our support service team

Mar 18, 2025
Kris Knopp
5 out of 5 stars review

Verified Purchase

Awesome trade-in program!

Everything was easy and we got a nice new upgraded vacuum!

Review from us.roborock.com
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Mar 28, 2025
Tim Gentes
5 out of 5 stars review

Verified Purchase

Best bot i have purchased

Operates as advertised. Seem to be a well built machine.

Review from us.roborock.com
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Mar 29, 2025
Qijun
5 out of 5 stars review

Verified Purchase

Satisfied

Fantastic product. Saved a ton of time for me. Highly recommended.

Review from us.roborock.com
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