Skip to Main Content
Sams Club
Sams Club
Customer reviews for Roborock Saros Z70 Robot Vacuum & Mop with OmniGrip Arm and Self-Cleaning Dock for
Roborock Saros Z70 Robot Vacuum & Mop with OmniGrip Arm and Self-Cleaning Dock
4.3 out of 5 stars
stars24 ratings24 reviews
  1. 5 stars75% (18)
  2. 4 stars4% (1)
  3. 3 stars8% (2)
  4. 2 stars0% (0)
  5. 1 star13% (3)
Sort by |
Showing 11-20 of 24 reviews
Mar 5, 2026
GFyourself
1 out of 5 stars review

Terrible stay away from this company

I don't know how they can sell this product. It absolutely does not work sent this back before 30 days were up. No clue how this company is allowed to operate in the US market and charge customers these ridiculous prices for products that don't works. Good luck picking anything up with that claw it is just an absolute gimmick.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
reply from Roborock customer service

We are truly sorry to hear about your experience and completely understand your frustration. It’s disappointing to learn that the product did not perform as expected and that you felt the need to return it. We take feedback like yours very seriously and will share it with our team to help improve our products and services. If there’s anything we can still assist you with regarding your return or any unresolved issues, please don’t hesitate to reach out to us directly. We genuinely want to help.

Oct 30, 2025
Fieldy
1 out of 5 stars review

Useless

A useless piece of crap. It gets stuck almost every time and I have to pull it out. More than once it just shut itself off after bumping into a child seat. The robo-arm is utterly useless—works maybe 1 time out of 10. The last straw was when it failed to detect dog poop and smeared it all over the floor and carpets. I'm tossing it in the trash and wouldn't recommend anyone waste this much money on this marketing crap.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
reply from Roborock customer service

Hi, We are so sorry to know that there are issues with your robot vacuum.in this case, we are willing to help to resolve the issues. Please contact our support service team

Mar 5, 2025
Sergeant603
5 out of 5 stars review

Verified Purchase

Amazing

This robot has been near perfect thus far. App is easy to use, object avoidance is great, has relentlessly picked up after our husky daily.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Mar 7, 2025
PJ
5 out of 5 stars review

Verified Purchase

Well worth the $

Excellent product. Well worth the money. The home now stays clean. It has freed up time where I can be more productive.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Mar 10, 2025
Meme
5 out of 5 stars review

Verified Purchase

Love it

Love it i buy it as a gift for my mother to help her clean the house

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Mar 28, 2025
Tim Gentes
5 out of 5 stars review

Verified Purchase

Best bot i have purchased

Operates as advertised. Seem to be a well built machine.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Mar 18, 2025
Kris Knopp
5 out of 5 stars review

Verified Purchase

Awesome trade-in program!

Everything was easy and we got a nice new upgraded vacuum!

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Mar 29, 2025
Qijun
5 out of 5 stars review

Verified Purchase

Satisfied

Fantastic product. Saved a ton of time for me. Highly recommended.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Jun 17, 2021
Arta
5 out of 5 stars review

Impressive robot!

I've tested for a couple of weeks. The robot is faster, more efficient, quieter than the old model. The mopping is better than prior. The stripes of water left by other pads is less noticeable, possibly because the mop vibrates at same time. It will actually remove some dirt and some stains, which is impressive and shows the vibration is working. Best Robot Vacuum I’ve Owned.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019
Mar 9, 2025
Rocky's mom
5 out of 5 stars review

So far, very good.

Easy set up. Once mapped, my daughter labeled the map areas with the furniture location and rooms. That is a five minute task and helpful. I like that after cooking I could send the little guy into the kitchen to collect the garlic paper and crumbs just by lifting a finger to my phone. Our cabin floor is noticeably cleaner (no stink bug carcasses) and we are more inclined to pick up the "debris of life" so it doesn't get in the way of the little guy. I'm impressed how determined it is to reach all possible places. One mistake in not picking up the old miniblind cords first. Caveat -- only have had it for a couple of weeks. Hope it keeps up its fine work.

Review from us.roborock.com
Helpful?6C8DBGSWAO4I16622461019