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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars6,196 ratings2,298 reviews
  1. 5 stars86% (5,359)
  2. 4 stars8% (484)
  3. 3 stars3% (165)
  4. 2 stars1% (61)
  5. 1 star2% (127)

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Showing 741-750 of 2,298 reviews
Jan 9, 2026
RS
2 out of 5 stars review

Not what they used to be

These towels used to be great, now they are thin and cheap feeling. Very disappointed in the downgraded quality this year.

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Nov 30, 2020
CiCi
1 out of 5 stars review

Has Manufacturer Changed?

I bought 2 sets of these towels back in February & they have been wonderful! Bought more just recently & they are terrible! First wash there were pulls & runs all over. Customer service was great in making returns.

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Jul 29, 2025
Memman1
5 out of 5 stars review

Wow. Fantastic towel, size and feel.

Might be the finest towel I have ever bought. One caution, when removing the Member Mark tag, cut that plastic retainer with scissors. I damaged my first towel by just ripping it off. Guy thing.

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Mar 29, 2021
EDB
1 out of 5 stars review

frayed in first wash

I didn’t even get to use these. They frayed so badly after the first wash that I will be returning them and the hand towels and washcloths since they did the same thing. One towel has a 3”x3” section that’s now bare because it unraveled.

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Dec 3, 2020
MartinT
3 out of 5 stars review

Too Much Lint

The Hotel Premier bath towels appear to be good quality and are plush but there is too much lint. After being laundered five times, there is still a handful of lint in the dryer. Was expecting something better based on all the positive reviews.

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Oct 19, 2023
ChrisH
1 out of 5 stars review

Lint for miles!!!!

I have never seen this much lint come from any items I've ever purchased. I'm not even sure how there is a towel left! I am also surprised my dyer did not catch fire!

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reply from Member's Mark Team

We're sorry to learn about your experience with the bath towel, Chris. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Jun 17, 2020
smweinstein
1 out of 5 stars review

Fell apart in the wash

I really wanted to love these towels. They're over-sized, soft, seem like good quality. I bought 2 towels, and one disintegrated in the washing machine. The edge of the towel completely unraveled, and there are strings and lint everywhere.

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Jun 5, 2017
Perrinet77
1 out of 5 stars review

sheds immediately

I bought 2 of the peacock blue bath towels last week. Trying both of them after a wash, the towels shed horribly all over my skin! My arms/hands looked like Cookie Monster! Very disappointed in the quality of these towels

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Feb 27, 2025
Mandell
3 out of 5 stars review

Verified Purchase

Excellent quality actually better than hotel qual

Not enough in stock of all items. Upon return on a later date I was limited to only bath towels. There were no matching hand towels and face cloths in grey, my preferred color of choice.

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reply from Member's Mark Team

We appreciate your feedback, Mandell, and have passed it along to the appropriate team.

Sep 26, 2023
Greg
1 out of 5 stars review

Awful Quality

The towels began unraveling during washing and drying, almost breaking the dryer and washing machine by clogging the filter with small threads/particles. Poor quality.

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