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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars6,200 ratings2,298 reviews
  1. 5 stars87% (5,363)
  2. 4 stars8% (484)
  3. 3 stars3% (165)
  4. 2 stars1% (61)
  5. 1 star2% (127)

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Showing 1,721-1,730 of 2,298 reviews
Dec 7, 2022
susu
1 out of 5 stars review

worst towels I’ve owned

This towels feel nice and soft at first but when you wash them omg they shed terribly!!!!! Please don’t waste your money on this towels!!!! I wish I could return them but how if I already took the tag off and washed them ??? Ugh

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Sep 24, 2019
lindy
2 out of 5 stars review

Disappointed!

Ordered "sunburn" color which according to color chart looked salmon color. The towels are BRIGHT ORANGE. Not going to work with my decor but don't want the hassle of returning them.

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Dec 12, 2017
Nissan Man
5 out of 5 stars review

Great towel for price

I purchased several sets of these towels last year. They have been used a lot over the past year. The color and integrity of the towels have held up very well. I have had no issues of any of the ends coming apart. Towels are a very good size and are very thick. Highly recommended.

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Apr 21, 2023
Ken
4 out of 5 stars review

Nice, but shed a lot in first wash.

The towels are a nice size, weight, and quality. However, they shed a lot in the washing machine when I washed them before first use. It was pretty tedious to remove all the debris from the towels and to clean all the debris from the washing machine. I deducted 1 star for that reason.

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Dec 14, 2022
CR
2 out of 5 stars review

Stinky Towels

I was renewing my bath towels and decided to purchase 10 of these since they were at a good price. When I brought them home I noticed a weird smell and thought that after washing them it will go away but it didn’t. No matter how much detergent or softener I use they keep having a weird smell that I cant stand. It’s been months and they still smell ugly. I would love to return them all but it’s been a while. Do not recommend.

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May 31, 2017
LoveNerdMaggie
5 out of 5 stars review

Super Soft and Made to Last

I received product and compensation from the Sam’s Club as part of a sponsored program. All opinions are my own. I decided it was time to give our bathroom a mini-refresher with some new towels and couldn't be happier with the Member’s Mark Hotel Premier Collection 100% Cotton Luxury Towels. They are a super soft, thick towel that is super absorbent and large enough for both me and my husband. My favorite parts though might be the fact that they have low linting properties and dyes resistant to fading because I want towels that are going to stand the test of time.

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Dec 16, 2017
Unhappy
2 out of 5 stars review

Is it really a sale?

These towels were in the one day sale before Xmas online, but as of 12:30 am of the sale day, all the colors except for two were sold out. Then when I tried to purchase 6 of the remaining color, it keeps saying unavailable when I went to check out. So I changed it to 2 and it still says that. Then when I changed it to 1, it tells me I have to purchase at least 2. What kind of sale is this when the products are unavailable? I?m a big shopper of Sam?s Club so it?s disappointing to see this type of this going on. As for the towels themselves, I?ve bought them in the club before and they are soft and fit our needs. The only complaint is that the strings would come out on some but they are still usable.

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May 7, 2024
UpscaleBohemian
4 out of 5 stars review

Don't Expect to Just Buy And Use Right Away

You will have to wash and dry these multiple times in small loads of 2-3 at a time to get them to stop shedding white fluff that will end up all over you and your house. I'm now doing my THIRD time of three and a second load of three at a time. Beyond that, they SEEM okay, but I found it very difficult to get the very tightly attached labels off the towels without damaging the towels in some way. You have to very precisely cut the plastic attaching the labels and it's almost not possible to do this without having to cut some of the towel looping itself. I tried pulling one off and that just made small rip in the towel. I expect eventually I will wash the excess fluff away and these will be useful, but I won't be at all surprised when the damage from these cuts becomes noticeable after a few washings. At that point they'll still make good cat bedding.

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Nov 25, 2017
momofmany
4 out of 5 stars review

High quality except for the dye

I have purchased many of these towels and they do become faded in areas. At first I thought it was soap or shampoo causing a sort of chemical bleaching, but it was not the case. They simply fade unevenly. This has happened with both grey and blue. Aside from color, these are wonderful and even beat name brand towels from department stores. Thus I have continued purchasing them to replace our old towels, but I will only be purchasing white.

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Sep 8, 2024
kp
1 out of 5 stars review

Awful smell!

I bought these towels about a month ago. I have washed them with every product i could find but cant get rid of the chemical smell. The towels are a great size and very fluffy. If you can figure out how to get rid of the smell you will have a great product. Very Disappointed.

Helpful?7316U03O1B4216610705963
reply from Member's Mark Team

We're sorry for this experience with the towel, kp, and hope you will take advantage of the Member's Mark 100% Satisfaction Guarantee and exchange or return the towel for a full refund.