From the beginning, this car seat felt cheap. The straps are incredibly difficult to tighten and easily twist. Installing it to a secure position is nearly impossible. There's no leveling device, so you have to rely on the line on the side, which appears to be level with the ground. I ultimately returned it because I couldn't trust the safety of this seat.

Bought two car seats and returned them all. FedEx delivered both to the wrong house but thankfully we were able to locate them. Main reason why we returned them was one of them came in a brown box (not the original safety 1st box) so immediately we knew something was off. Opened the box, the car seat was not wrapped in plastic bag nor had foam for protection. Second, dirt/dust was visible on the seat. There was a stain in one of the cup holders. Obviously, Sam's sent us a used/returned car seat, which is unacceptable. The second car seat came in its original box but the car seat had a dent on side. Overall, you get what you pay for. The car seat felt cheap. The head rest felt uncomfortable. I do not recommend this brand. Just buy something on the higher end so you know your babies are safe in their car seats.

Good quality

Poor quality. Minimal cushioning over hard plastic, especially around the head. The plastic is thin and gives with just finger pressure. Don't waste your time.

the price is cheap and the quality is cheap. the plastic and build quality is significantly inferior compared to Graco. this is only for the secondary car and only used occasionally, otherwise I would return it.

DO NOT BUY. So unsafe. No matter how tightly you install this seat it will flop around. Yes, I followed the installation instructions. Wish I hadn't wasted my money on this seat.

Great seat. My granddaughter is big for her age-not fat. We needed a seat that would grow with her. She likes this seat too. She is six month's old. We bought 3 so we wouldn't have to transfer aeat and child and with the great price we could. Highly recommended

WORST thing you could buy ever even when installed the right way there is still so much slack and movement with the seat even if the child is IN THE ACTUAL SEAT! buckled in and everything there is still movement. I used this for one trip not even that far from my house maybe 30 minutes and that was it I had to put the seat belt over the car seat to try to stop it from moving or worse falling over with my child in the seat. I was terrified . I immediately filed for a rerun online and Sam's club so called customer service didn't help much besides annoying me every single day . I scheduled a pickup for the return so I didn't have to go back out and drop it off and I kept getting calls about the pickup that was ALREADY SCHEDULED . Every few hours. Talk about horrible service. I don't see how this is allowed to be sold and Sam's service needs to get some serious help. If you value your child's life DO NOT but this garbage! buy ANYTHING ELSE! Avoid this seat I could not beg you enough to do so

Why can't car seats be more user friendly. Using the instructions, I could not tighten the belt enough to secure this car seat in my back seat. I had to get daddy (who ended up adding my seat belt) in order to tighten and secure it in the back seat. Now I'm afraid if I have to remove it, I will not be able to reinstall it. No wonder they are not installed properly. Maybe this is why it was on sale!

We bought this for our 1yr old granddaughter for my car and she loves it, coming from an infant car seat she has alittle more room. My husband and I did have some difficulty getting it to not wiggle being that she still needs refacing so we took it to local fire station before we took her in it and they had their CPST come out and redo it for us and he was able to install it in our SUV and now it doesn't move, apparently there is something with the seat belt that you have to hear the clicking to get it to lock in so it doesn't move and be in there properly, at least with my car a Lincoln. I'm so appreciative he could show us the proper, safe way. It's easy to strap her in and she doesn't “fight” us to in this one like her other car seat they bought, we haven't had any issues with the straps becoming loose like others have mentioned, once we put her adjust chest/shoulder piece and pull it tight it stays. The price was good, got it on sale for $84 so for our once a week babysitting its perfect for us