I'm a devoted customer, and that won't change. I've been using your gear long before the name change. These openfit Air headphones has a problem staying connected, at random they will suddenly stop playing. It is mildly annoying. Nothing beats my first pair in terms of all around quality. If we could get this issue resolved I'd be happier.

These sound great, the sensitivity of the touch to turn on, volume or skip ahead in an audio book are so sensitive that its really difficult to the adjust them and get them in the right place without turning them on/off several times in the process. The loops don't feel as secure the as the openrun pro but they haven't fallen out when I run they just feel like they are about to. All in the all they are ok, not really good or bad.

I am onto my second pair of these headphones. The first pair I had stopped working during its 3rd use. The headphones would beep and skip songs and change volume on their own (up and all the way down) so badly that I couldn’t use them anymore. Got a second pair and they have been working but just the other day they are starting to do that again. Other than that, I like them a lot. But with these glitch issues, you can’t use them at all and it’s frustrating for the price you pay.

They stay in place well, sound is good. I'm still able to hear my surroundings without concerns. My biggest issue is the touch sensor. It's difficult at times to find the right spot to pause what you are listening too. But then randomly during running activities it'll the touch sensor will be triggered for no reason, which can be annoying especially if it's skipping to the next chapter or song. I'm not sure if I got a pair that js defective or this is all of them. I, also, own the OpenFit originals and have not had this issue with them.

I love how they feel on my ear and the sound quality. But for some reason I get audio glitches.... happens a few times out of a day. I'd give them 5 stars if not for that issue... will likely swap them out for another pair. Hoping I just got a faulty set and this isn't a common issue.

I will forever miss the AfterShokz Titanium bone conduction headset. That was the best product they had. Since their replacement for that (the OpenMove) wasn't as good, I decided to try these OpenFit Air, which are NOT bone conduction. I was pleased with how the OpenFit Air sounded. Nice bass for my music, without even turning on the bass boost. Also, these sync up nicely with my laptop for when I watch streaming tv/movies. Unlike another set of earbuds I tried from another brand, these keep up so the sound matches the lips moving. They are mostly comfortable (never had a headset that had two pieces, and that go around the ear like these do), and only my right ear has a little spot on it that hurts a bit (but that's MY ear, which does that no matter what I wear) when wearing these. I do NOT like, however, that these lose connection to my laptop or phone a lot sooner than the Titanium and OpenMove did. With those two bone conduction sets, I could walk out my back door and go almost all the way to the outer edge of my back yard before they would start to lose connection. These OpenFit Air start to lose connection just 10 feet out my back door. Not that big of a deal, I don't go outside with them on intentionally, I just don't have time to remove them when the dog starts dancing at the door asking me to take him out. I have never used any of my headsets to make or take phone calls, so I cannot comment/rate that part of them ( I don't know if those functions work or not).

I have been using shocks for a few years now. I hated the band on the open run, I have a small head so I figured I would try these and I absolutely love them. I like to only use one ear at a time, charge fast and when one ear died I went to the other and got another few hours of listening. Very clear, sit comfortably and charge rather fast. Definitely recommend.

Great product, comfortable, light. Sound is slightly muffled compared to the Open Air Mini but doing housework (anything other than vacuuming) the sound is pretty good. I don’t see how you can wear earplugs with these to maximize the sound like you would with the bone conduction version. For me, I’m just not sure about these. Got them as an alternative to the Air mini bone conduction but these give vmcreate a complete shut out for me (like over the ear headphones do) and that is not my comfortable for me (it’s an auditory thing for me, not a product thing). The app is way to download and use. Probably returning.

I’ve been spending more time outside walking and jogging and I hated how my ears felt wearing my AirPods after. I switched to on ear Beats and hated that, too. I was originally looking at the Shokz bone conduction headphones but liked the true wireless aspect of the open air. I was pleasantly surprised by both the fit and the sound. I row, and I jog, and they stay on with no problem at all no matter how much movement I do. They’re so lightweight it’s easy to forget they’re even there. And the most important part: the sound is fantastic!! I like that you can download their app and control the sound, and also personalize shortcuts for tapping/long pressing each one. The only hiccup so far is they can be paired to switch between two devices seamlessly. So I have to choose between my watch, my phone, and my iPad. But honestly everything else makes up for that.

I have not listened to music for a while now when I run because I wanted to be more aware of my surroundings. When these ear buds came out I had to get them. Kudos to Shokz for a phenomenal product. You can still be aware of your surroundings and the sound quality is amazing and they stay in your ear. I am thrilled with this purchase. No I can groove again while I run and still feel sage. 10/10.