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Customer reviews for Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H for
Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H
4.6 out of 5 stars
stars
2,129 ratings768 reviews
  1. 5 stars82% (1,744)
  2. 4 stars9% (191)
  3. 3 stars3% (71)
  4. 2 stars2% (40)
  5. 1 star4% (83)

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Showing 81-90 of 768 reviews
Feb 16, 2026
Reviewer name: Jim C
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Service is nonexistent.

Two of the support legs were damaged, probably during shipment. I sent a message to the manufacturer's representative, never heard back. Being handy, I created the necessary legs from dowels. Product was great, support horrible.

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Feb 4, 2026
Reviewer name: JR
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Missing items

Poles missing. Came with only 12 poles instead of 16 poles. Unfortunately you can't check to see if everything is there at the store because they are secured by straps that require you to cut them.

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Jan 17, 2026
Reviewer name: Bill N
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

27 gallon totes fit! lightweight portability!

Sturdy, yet lightweight! Easy to assemble and move around. The 27 gallon totes fit tightly on each shelf, which the black and gold matches for both!

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Aug 15, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Waste of money

Bought these solely to store the 27 gallon totes which do not fit on the shelves. Someone obviously forgot to measure the “tab” pieces that stick up off the lids when they did the measurements listed. And before they reply, yes they're members mark totes. They do not fit!

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Jul 28, 2026
Reviewer name: AnHonestReviewer
2 out of 5 stars
2 out of 5 stars review

Not for the long run

I've been using this shelving unit for fairly light duty in my garage for 2.5 years. The heaviest I've loaded it is one shelf has a case and a half of water bottles and 2 gallons of water (nowhere near the 200 lbs/shelf description). And the unit is buckling--the shelves are sagging and the support posts are bowing out. I would not purchase again. (Two stars only because it worked for 2 years.)

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Aug 1, 2026
Reviewer name: JAYDON
4 out of 5 stars
4 out of 5 stars review

For a plastic, press together shelf unit it's pretty solid. Mine was missing one of the H shaped "T connectors" as they call them. Apparently this is common. The March 4, 2023 review shows a molded part assembly missing the same part, though the writer mentioned "no lost or misplaced parts" because of the molded pattern. She shows only assembling one, so she didn't need it. I tried contacting the company but their "tinyurl" website certificate is not up to date so my browser security won't allow the connection.

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Aug 2, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Great product

Very easy to put together, sturdy and looks good. All the accessories were still in one piece on the casting sprues requiring cutting apart. Why didn’t they pay someone to cut pieces off the sprue. After it was assembled having to cut the pieces apart it didn’t seem to bother me anymore. Great product that I would buy again.

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Aug 14, 2026
Reviewer name: Ann
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sagging

Shelfs sag in the middle with little weight on it

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Jul 20, 2026
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it!

Easy build great storage!

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Jul 13, 2026
Reviewer name: Jeff O
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Great shelves simple to put togeather

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