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Customer reviews for Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H for
Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H
4.6 out of 5 stars
stars
2,129 ratings768 reviews
  1. 5 stars82% (1,744)
  2. 4 stars9% (191)
  3. 3 stars3% (71)
  4. 2 stars2% (40)
  5. 1 star4% (83)

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Showing 161-170 of 768 reviews
Jan 21, 2023
Reviewer name: Jptrib
3 out of 5 stars
3 out of 5 stars review

Great product

Assembly instructions not included. Contacted maker Rack-USA no response. I assembled pieces that I could. I love the material and sturdiness, and it’s easy to move around. Product does what’s advertised.

Incentivized Review
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Apr 3, 2024
Reviewer name: FayCo Cheapskate
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great shelf unit, great price!

This shelving unit was easy to put together, and we were able to get it put in place quickly. The price was great, and the quality of the material was superb for our needs. I love it!

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Sep 7, 2024
Reviewer name: Joe
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Weak Shelving in heat

The rails bend at the middle with as little as 30 lbs with a yellow lid tote. The cause could be the heat inside the shed as the West Texas heat beats down bit still the shelves should not be sagging with such little weight.

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Jan 8, 2025
Reviewer name: Josh
1 out of 5 stars
1 out of 5 stars review

Not good quality

It will sag because of the low quality made. I did not put heavy items on it but still sagging down and I have to return it. I rather buy the wire metal shelves.

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Mar 19, 2026
Reviewer name: Ben
3 out of 5 stars
3 out of 5 stars review

Missing poles

The second one of these I have bought. This one was missing parts. I have contacted the website on the instructions about replacement parts, but if I don't hear something soon, I'll just return it.

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Nov 7, 2023
Reviewer name: Drmatt
2 out of 5 stars
2 out of 5 stars review

Missing parts

Missing pieces!!! Bought today and missing pieces. It's missing the feet, top caps, and wall mount brackets. I already assembled it in a closet at work and don't want to take it apart to return.

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reply from Member's Mark Team

We are sorry to hear you are not satisfied with our product. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime. Please refer to the back of the label or the image of the label on this page for information on obtaining replacement parts. For further assistance, please reach out to our Member Support team at (888) 301-0332.

Mar 12, 2023
Reviewer name: Kate
4 out of 5 stars
4 out of 5 stars review

Functional and hold a lot

Sturdy overall. Hold a decent amount of items. Definitely for a garage or storage room where they aren’t as visible. Aesthetically not great, but overall functional. Would purchase again in the future.

Incentivized Review
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Jun 30, 2024
Reviewer name: miles
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

wimpy, wimpy, wimpy

The shelves bow under just 40 pounds of weight (about a dozen blankets). For a few more $ I wish I bought metal shelving. And it is NOT adjustable AND no casters.

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Jun 28, 2026
Reviewer name: Robin
3 out of 5 stars
3 out of 5 stars review

Shelves will bow at about 50lbs per shelf, not 200 as advertised. I have 2 of the 27gal totes on each shelf. Each tote weighs about 25lbs and im experiencing bowing after 5 months

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Apr 6, 2026
Reviewer name: Jarrod
1 out of 5 stars
1 out of 5 stars review

Difficult assembly.

First of all, the plastic pieces come straight from the mold like a action figure. It took me at least 20 minutes to cut them out of it. And then, I can only get 1 of the feet to screw together correctly.

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