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Customer reviews for Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H for
Member's Mark 5-Tier Heavy-Duty Shelf, 48"W x 20"D x 72"H
4.6 out of 5 stars
stars
2,129 ratings768 reviews
  1. 5 stars82% (1,744)
  2. 4 stars9% (191)
  3. 3 stars3% (71)
  4. 2 stars2% (40)
  5. 1 star4% (83)

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Showing 121-130 of 768 reviews
Jul 10, 2026
Reviewer name: Godenar
5 out of 5 stars
5 out of 5 stars review

** Light But Beefy! Easy To Assemble! Versatile!**

We needed shelving for our basement and garage, so we bought 2 of these units at this EXCELLENT price. (We upgraded our membership because the higher membership level gives us FREE SHIPPING, which more than paid for the cost of the membership.) I didn't even bother shopping elsewhere, especially since it's branded MEMBER'S MARK, and we've had such good experiences with all MEMBER'S MARK merchandise. These units are so easy to put together, and the instructions are very clear. It takes hardly any effort, other than a few taps to make sure the pieces fit correctly. In the middle of building these as standard shelving units, we realized that we could make use of the pieces and mark off an item on our To-Do list which has been outstanding for more than 3 years: We have storage bins in our basement, and we've needed to raise them above floor level because water seeps in after a hard rain. We had previously brainstormed how to keep the bins off the floor, and thought we would buy plastic pallets (the kind we see on forklifts at Sam's). But pallets are pricy and we never found a reasonable substitute. So, we used the Member's Mark 5-Tier Heavy-Duty Shelves as platforms under the bins. The shelves normally are used with a plastic foot screwed into (all plastic, by the way) foot collars, which are tapped into the bottom of the lowest shelf. We just laid out shelves next to each other sideways. *** Please see photo, below. The shelves come with parts which allow additional options, like linking shelving units together. We didn't need to do that here, as the weight of the bins is plenty to keep each shelf in place. We needed additional feet and foot collars although plenty came with the units. I contacted Sam's Customer Service and was quickly (I mean a day!) put in touch with the manufacturer. Their representative was SO helpful and fast. They sent the extra parts I needed, and I paid the shipping. This worked out SO well! We have just cleaned out a storage barn, and will buy MANY MORE Member's Mark 5-Tier Heavy-Duty Shelves! ••••• TIP: Wear work gloves -- separating parts and putting them together is much easier if you have your hands protected.

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Jun 16, 2026
Reviewer name: Ev
4 out of 5 stars
4 out of 5 stars review

Ensure you secure to a wall and Store comes throug

You have to be careful handling them and putting them together, in fact both were damaged in shipment, one, way past any use at all and the third party driver didn't say a word. My Sams Club went above and beyond to take care of me on this, I give the Lenexa Shipping Manager who came out personally a great big atta-body. One thing I did find is don't over load the top 2 shelfs unless you secure at least part of it to a wall. Once you secure at least one leg (both legs are better) you should be good to go, to use all shelfs to their projected capacity (which I believe is 200 lbs).

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Jun 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

plastic parts still in mold unacceptable

The shelves look great and they're strong but absolutely ridiculous that you have to sit there and break out the individual plastic parts from their diecast molding. That is not acceptable for something that costs $70 and comes from Sam's club. This is not how they should be saving money for their customers. If you don't have a pair of snips on hand it is going to be a complete pain to break them out.

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Apr 12, 2024
Reviewer name: MJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TrustyMJ

Easy to assemble. Sturdy deep shelves.

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Feb 2, 2024
Reviewer name: JJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Weak

Thought it would hold the advertised weight.

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reply from Member's Mark Team

We are sorry to hear you are not satisfied with our shelf, JJ. Please know all Member's Mark items come with a 100% Satisfaction Guarantee. This shelving unit is rated to hold 200 lbs. per shelf when weight is distributed evenly. For maximum stability, please be sure the support poles are fully seated, adjustable feet are leveled, and unit is secured to a wall using the included brackets. For further assistance, please reach out to our Member Support Team at (888) 301-0332.

Feb 12, 2024
Reviewer name: sys
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

flimsy

Junk, very week and unstable, the plastic buckled up under a pressure of a 5 orchid flower pods.

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reply from Member's Mark Team

We are sorry for this experience with the shelf, sys. Please refer to the back of the product label for information on obtaining replacements or reach out to Member Support at (888) 301-0332.

Jun 14, 2026
Reviewer name: Mark
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sturdy

Like the build quality just wish it didn't have the yellow ends.

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Aug 1, 2024
Reviewer name: Cathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth the money

Ready to put together, good quality...

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Feb 7, 2025
Reviewer name: Mohd
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

False description and advertising

The bins did not fit inside the shelves as the picture shows

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reply from Member's Mark Team

These shelves are designed to fit the Members Mark 27 Gallon Black and Yellow tote, as well as the Member's Mark 60 quart clear totes. Unfortunately, some other sizes or brands of totes may not fit properly. Please know if you are unhappy with this purchase, you may exchange or return the shelf for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

May 17, 2026
Reviewer name: Deb A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it!

Sturdy. Tidied up the garage!

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