Hi Tanny, We’re sorry to hear that the picture on your Samsung U7900F TV appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor

Hi Big D, Thank you for your feedback on the Samsung U7900FD TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~Samsung Advisor