We're sorry to hear that this was your experience, as our Febreze AIR does go through many quality checks so that they reach you in the best possible condition. We'd like to mention that our Febreze AIR is an aerosol that uses a nitrogen propellant to spray the product out of the can. If the can is tilted in an upward or downward position when spraying, or if it's shaken before use, excess nitrogen will be released. Once the nitrogen is gone, there will be no way to dispense the remaining product. For best results, keep the can in an upright position while spraying, and never shake the can. We hope this is helpful. If you'd like any further assistance, please give us a call at (800) 308-3279 when you have a chance.

We're glad you reached out, and we have a few tips that might be helpful. Febreze AIR uses a nitrogen propellant to spray the liquid out of the can. If the can is tilted when spraying, or if it's shaken before use, excess nitrogen is released. Once the nitrogen is gone, there's no way to dispense the remaining liquid, so be sure to not tilt the can upwards or downwards when spraying and do not shake before use. We'd like to learn more so we can help, so please give us a call at (800) 308-3279.

We want you to enjoy the lingering smell of your Febreze. We offer a variety of fragrances, so we'd like to chat and find your favorite. When you have some spare time, please get in touch with us at (800) 308-3279.