Customer reviews for SAMSUNG 55" Class U7900F Series 4K Crystal UHD Smart TV forMember photos









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THIS PRODUCT SHOULD BE SADSUNG
[This review was collected as part of a promotion.] it is quite frustrating with the use of such a small remote. the buttons dont light up and since my fios remote is not properly paired to the tv i am stuck having to use the small remote that came with the tv. i do not like how the tiles are all over the place which just makes things more difficult to find. the remote is not voice activated like most of the other newer ones i have seen and the volume is very awkwardly set up as well. to change channels and use the volume the buttons must be toggled a certain way which is also annoying. it makes the experience a lot more stressful than necessary. the tv also is constantly freezing and pixelating. it seems more blurry on multiple channels. it is not good for visually impaired or neurodivergent people who have disabilities.
Hi 1SADSUNG, We appreciate your feedback on the U7900 TV. To ensure performance is optimized on your TV, please check the Firmware is up to date. Go to Settings> Support> Software Update. To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care. If you still notice blurring or pixelating on your channels, the issue you’re encountering may be related to network strength or stability. We recommend the following steps: 1. Connect to a 5GHz Wi-Fi network, if available 2. Use a wired LAN connection for increased stability 3. Reposition your router to reduce obstacles between the TV and the router Finally, if you need help setting up a third-party remote or have any questions, please do not hesitate to reach out to us. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
Kamikamnyc
[This review was collected as part of a promotion.] This smart TV is a must buy and Ultra Crystal Clear HD picture that all your streaming service plus Samsung TV for free new services also you can play all your favorite games by just connecting your Xbox at PlayStation controller you can pass the web anything you can imagine you can do on this this Samsung Crystal UHD Smart TV is a must buy.
Not enough connections
[This review was collected as part of a promotion.] The tv needs additional connections for other devices. ( cable, dvd player, soundbar) and not through blue tooth. Was forced to replace my Samsung soundbar with new on that allowed pass through connections for cable and hdmi.
Jury is still out
[This review was collected as part of a promotion.] 1500 Character Maximum I have had the television for almost 1 month and debating whether to call and report a problem. Periodically, when I put on the television, the screen flickers. Have to shut off the television and restart it. Also, sometimes when I first put on the television, there is no sound / volume. Similarly, I have to shut down and restart it. Lastly, sometimes picture freezes and then reverts to Home Screen.
Hi Giddle, Thank you for reaching out to us. Please try the steps below to resolve the flickering and sound issues you mentioned. If you're noticing flickering or unexpected changes in screen brightness, we recommend disabling the following energy-saving features: Settings > General & Privacy > Power and Energy Saving • Brightness Optimization • Motion Lighting • Energy Saving Solution You may also want to turn off Contrast Enhancer, which can cause brightness shifts during certain scenes: Settings > Picture > Expert Settings > Contrast Enhancer Lastly, make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now. Regarding sound issues: if you're not hearing sound from your TV, please try the following: • Check your volume and mute settings, and confirm external speakers are powered on. • If using HDMI ARC/eARC, make sure you’re using a certified HDMI cable and go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto. Also enable Anynet+ (HDMI-CEC) under External Device Manager. • For Optical, be sure the external audio device is on before connecting, and set Sound Output = Optical. • For Bluetooth, try unpairing and reconnecting: Settings > Sound > Sound Output > Bluetooth Speaker List • For Wi-Fi speakers, use: Sound Output > Wi-Fi Speaker Surround Setup and make sure both devices are on the same network. You can also try running a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test If your issue continues, we’re happy to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor
Great features and pictures
[This review was collected as part of a promotion.] I use my Samsung YV to watch over the air television, internet surfing, virtual doctor's visits, for watching movies/TV shows, listening to music and playing games with the Samsung game app and also with my PS3. Graphics, sound and color saturation is excellent. There are so many features that I have yet to crack the surface. Everyday, I'm learning something new. It sometimes seems as if I'm actually in the picture. I love my television and believe that this is one of the best television purchases I've ever made. The value is great,as well. I broke my ankle, leg and elbow, at the same time, all on the same side. I'm homebound so I decided to purchase a new television for my bedroom. I'd like to thank Samsung, for it has helped pass the time with wonderful entertainment and a great distraction learning what my television is capable of. I learn something new everyday. If you're researching and considering purchasing a new television, you can't go wrong, with Samsung.
I love my Samsung Crystal UHD TV U7900FD
[This review was collected as part of a promotion.] I am very impressed by my Samsung Chrystal UHD TV U7900FD I have the best size television at an impressive 50 inches big with the best audio and visual quality possible I love the picture and sound so much that I want to tell the world and all you amazing Samsung fans out there just like me that this is the best TV that you can get I highly recommend this amazing Samsung Product it is the greatest device I have ever bought and I promise you will be completely satisfied with your purchase of the amazing TV.
7900FD Crystal UHD TV (2025)
[This review was collected as part of a promotion.] This TV sucks! I spoke to support, and he tried different troubleshooting tasks, and nothing worked, so the next thing I know the phone disconnected and he didn't bother to call me back. I get the error message "smarthings tv plus" is installing but it never finishes and the same thing in happening with other apps that I try to watch.
Hi Janice, We appreciate your feedback regarding the performance of Smart Hub on your U7900 TV. If you're experiencing freezing, lag, or issues with apps not launching properly, the following steps may help: 1. Reset Smart Hub – This restores Smart Hub to factory settings and can resolve many performance issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub (Note: This will sign you out of all apps and reset Smart Hub preferences.) 2. Check for Firmware Updates – An outdated software version can impact Smart Hub functionality: Home > left directional key > Settings > Support > Software Update > Update Now 3. Run Device Care – This tool helps optimize performance by clearing cached memory and closing background processes: Home > left directional key > Settings > Support > Device Care > Start Device Care If Smart Hub continues to have issues after performing these steps, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support is also available through the ‘Support’ link on our website. ~ Samsung Advisor
The best bang for your buck.
[This review was collected as part of a promotion.] Transition to it through smart view setup was seamless. Able to save it under my account for warranty then sign in with a new account for my sister in law to control it from her phone. She's extremely happy with it as a gift. Looking to buy more now for upgrades on my 2018 55" model!!
Samsung tv
[This review was collected as part of a promotion.] Picture is crystal clear love the fact it has a gaming hub installed to allow gaming with your favorite controller without a console. Tv is very easy to setup and operate within minutes. Download mutiple apps or just watch one of there many channels available for free on Samsung tv. This TV has exceeded my expectations. So much more this TV can do i could go on and on.
I love this television for many reasons!
[This review was collected as part of a promotion.] I am so happy with our 50" Samsung Crystal television. It was easy to set up, the picture is beautiful, and I love all the options to create the perfect settings for your environment. We bought this for my hunny's mancave so it's nice to have the picture setting options to adjust so we get the best picture regardless of it being bright outside or darker at night...we can always make the proper adjustments and it really helps! I am able to watch programs without needing my glasses! That's a first for me! I love that I can control the settings in my Samsung Smart Things app on my phone! Plus..it's great that I can locate my phone through my TV settings when I misplace it! And...I seem to lose my phone more often than I'd like to admit! The ONLY suggestion would be to make the remote easier to understand when it comes to adjusting the volume! We both couldn't figure out that you have to push the button up and down. It wasn't clear about how to use it in the set-up details. But, that's a tiny thing to manage once you figure it out. Otherwise, we couldn't be happier! I'm including a pic...but keep in mind...it's in our mancave!




