Hi Madbuck, Thank you for your feedback. If the latest firmware version 1132.0 is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you continue to have issues, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website. ~ Samsung Advisor

Hi Steve, We're sorry to hear of this. It seems you may need spacers to help increase the gap with the wall mount you're using. So we can better assist with this, please reach out to us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website. ~ Samsung Specialist

Hi BIKRAMJIT,<br /><br />We appreciate your feedback on the picture quality of Samsung’s U7900F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.<br /><br />First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home &gt; Left directional button &gt; Settings &gt; Support &gt; Software Update &gt; Update Now<br /><br />To explore picture mode options, navigate to: Home &gt; Left directional button &gt; Settings &gt; All Settings &gt; Picture &gt; Picture Mode. Options include:<br />• Standard – Ideal for general viewing<br />• Dynamic – Brighter and more vibrant for well-lit spaces<br />• Eco – Optimized for energy efficiency<br />• Movie – Best for viewing in low light<br />• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content<br /><br />You can further customize your image by going to: Settings &gt; All Settings &gt; Picture &gt; Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.<br /><br />If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.<br /><br />~ Samsung Advisor

Hi Juliomez, Thank you for your feedback on the Samsung U7900 TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity. Go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings • Off: Disables all motion enhancement • Auto: Automatically adjusts motion clarity based on content • Custom: Enables manual control of: o Judder Reduction: Smooths motion in film-based content o LED Clear Motion: Increases sharpness during fast movement o Noise Reduction: Helps reduce distortion in lower-quality sources Additional Picture Controls • Brightness – Adjust overall image brightness • Contrast – Controls the difference between light and dark areas • Sharpness – Enhances the definition of object edges • Color – Adjusts color intensity for more natural or vivid tones We hope these settings help improve your viewing experience, especially with fast-moving content. If you'd like further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Hi Alicia,<br /><br />I&#39;m sorry that you have experienced issues with two of the U7900 TVs. Please reach out to Sam&#39;s Club to assist you with an exchange. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.<br /><br />~ Samsung Advisor