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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.2 out of 5 stars
stars617 ratings439 reviews
  1. 5 stars60% (371)
  2. 4 stars16% (98)
  3. 3 stars12% (73)
  4. 2 stars4% (26)
  5. 1 star8% (49)

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Showing 101-110 of 439 reviews
Mar 2, 2026
Laura H.
3 out of 5 stars review

Left ear doesn't always work.

I love the feel and the sound, but the left earbud sometimes won't work. I've tried resetting and recharging, but can't figure out the cause. Sometimes it works great.

Review from Shokz
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Mar 25, 2026
huyen n.
5 out of 5 stars review

love the way things sound

and it doesn't obstruct my ear canals and causing irritation. Fidelity and stereo are great. Highly recommend!

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Apr 13, 2026
Diana R.
5 out of 5 stars review

I use them every day

I use them every day to go on my walks and battery life is amazing. I received them two weeks ago and I have only charged them once.

Review from Shokz
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Dec 7, 2025
DANIEL
2 out of 5 stars review

Poor sound quality...weak base and too much treble. I came from using Powerbeats Pro and these are a significant downgrade. Going to return these ASAP and spend the extra $150 for another pair of quality earbuds.

Helpful?65FX8LZX47EA16462566136
Oct 27, 2025
Katherine J.
5 out of 5 stars review

These ear buds are REALLY

These ear buds are REALLY comfortable, and the sound is beautiful. I got white so I can find them in my bag when I need them. I can wear them while leaning into a pillow on the couch. Very handy.

Review from Shokz
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Dec 25, 2025
Sammie S.
5 out of 5 stars review

The on/off instructions are very

The on/off instructions are very lacking. The call answer/end instructions are lacking. The product is SUPERIOR to anything l have ever used in the past

Review from Shokz
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Dec 20, 2025
BigD
2 out of 5 stars review

Comfortable but too quiet

These are super comfortable and fit very well. But they don't get nearly loud enough. I can imagine that when you're active and there's lots of background noise, these will be easily overpowered.

Helpful?65FX8LZX47EA16462566136
reply from AfterShokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.

Nov 16, 2025
Shaylee K.
4 out of 5 stars review

Great headphones just one problem

I love Shokz headphones and this pair is pretty cool. My only complaint is if you have small ears the part that directs music in your ears presses on the side of your ear in, any position, and can leave it sore after awhile.

Review from Shokz
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Oct 12, 2025
Tara S.
3 out of 5 stars review

These are great. The sound

These are great. The sound is good and they are comfortable. Unfortunately I have tiny ears and even with this design they are precarious. And I haven't figured out the controls, I need buttons.

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Nov 21, 2025
AARON
4 out of 5 stars review

Review pros and cons

While wearing these at work and if I'm sweating and bending forward they have a tendency to start slipping off my ear, othet than that I like that the sound is very good and the microphone picks up my voice, people say they can hear me better

Helpful?65FX8LZX47EA16462566136