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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
707 ratings487 reviews
  1. 5 stars60% (421)
  2. 4 stars16% (110)
  3. 3 stars13% (89)
  4. 2 stars5% (32)
  5. 1 star8% (55)

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Showing 101-110 of 487 reviews
Jul 2, 2026
Ashley A.
3 out of 5 stars
3 out of 5 stars review

Not the quality I expected

People can't hear me sometimes and sometimes I can't hear them. The fit is nice and comfortable but the quality is not as expected.

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Jun 14, 2026
Veronica T.
4 out of 5 stars
4 out of 5 stars review

They're good

They are good headphones but my ears feel tired of wearing them after sometime. I do have small ears so that might be why. Easy to use and figure out

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Dec 20, 2025
BigD
2 out of 5 stars
2 out of 5 stars review

Comfortable but too quiet

These are super comfortable and fit very well. But they don't get nearly loud enough. I can imagine that when you're active and there's lots of background noise, these will be easily overpowered.

Helpful?65FX8LZX47EA16462566136
reply from AfterShokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.

Feb 22, 2026
Rick D.
5 out of 5 stars
5 out of 5 stars review

Great for work and play!

Have 2 sets now and will be 3 when wife’s birthday comes around. Great at work! I listen to music all day and open ear lets me still be available for questions.

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Mar 16, 2026
JONI
3 out of 5 stars
3 out of 5 stars review

I purchased these earbuds because I wear hearing aids inside my ear and didn't want to add anything else inside my ear. I wanted the open ear style. I'm basically happy with the quality of the sound and the way they fit and work but

Helpful?65FX8LZX47EA16462566136
Mar 2, 2026
Laura H.
3 out of 5 stars
3 out of 5 stars review

Left ear doesn't always work.

I love the feel and the sound, but the left earbud sometimes won't work. I've tried resetting and recharging, but can't figure out the cause. Sometimes it works great.

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Feb 5, 2026
William W.
5 out of 5 stars
5 out of 5 stars review

Open Ear

Very light weight and comfortable. Sound is excellent. Controls take a little bit to get used to but easy to use overall. Highly recommend this product.

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Dec 25, 2025
Sammie S.
5 out of 5 stars
5 out of 5 stars review

The on/off instructions are very

The on/off instructions are very lacking. The call answer/end instructions are lacking. The product is SUPERIOR to anything l have ever used in the past

Review from Shokz
Helpful?65FX8LZX47EA16462566136
Jul 8, 2025
Jane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product, you should just buy them!

I love these. Fit it great since I figured out how to connect to my glasses to keep securely in place!! Sound is amazing, no distortion or feedback, can still hear conversations around me so I don’t feel disconnected. If I could only figure out how to connect with my tv?

Review from walmart.com
Helpful?65FX8LZX47EA16462566136
Nov 2, 2025
KaZya M.
2 out of 5 stars
2 out of 5 stars review

Just ok

They are very cute and while I agree they are lightweight they sit very odd on my ear and they hurt. Overall I was not very impressed. They do stay on fine when you run but im not so much of a runner that having to tap my normal buds back in completely derails my run.

Review from Shokz
Helpful?65FX8LZX47EA16462566136