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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
756 ratings513 reviews
  1. 5 stars60% (450)
  2. 4 stars15% (114)
  3. 3 stars12% (93)
  4. 2 stars5% (37)
  5. 1 star8% (62)

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Showing 101-110 of 513 reviews
May 14, 2026
Reviewer name: Dailyuser
1 out of 5 stars
1 out of 5 stars review

Don't bother

Don't bother buying these. Got mine on Christmas as a gift one side stopped charging within 5 months. Prongs for charging don't connect with the headphones anymore. Don't waste your money.

Helpful?65FX8LZX47EA16462566136
reply from Shokz

Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!

Dec 3, 2025
Reviewer name: Laura
3 out of 5 stars
3 out of 5 stars review

Poor battery life

Sound quality is good and it fits well. Do not like that it doesn't talk (tell you battery life, etc) you have to download the app and check. Also has terrible battery life. Too many times I've used it a few times for a short runs and it's dead. My old $30 one lasted 3x as long

Helpful?65FX8LZX47EA16462566136
Feb 5, 2026
Reviewer name: AKL
3 out of 5 stars
3 out of 5 stars review

Bummer this version has no Find My Ear Bud alerts

Purchased at Sams and good value and quality. However, app is hard to use and to find the correct model number. They are all called Open Air but not reference to the model number T511 - had to call customer service to match to correct user manual. SADLY this version DOES NOT have find my ear bud chime like their other versions. I may return as this was a commonly used feature on my apple pair. Good product but features, app and customer support could be enhanced.....

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Jan 29, 2026
Reviewer name: Michele C.
2 out of 5 stars
2 out of 5 stars review

They're okay if you don't use them

I recently bought these as a reward for training for another race and was really disappointed. They don't feel secure, half the time they don't actually charge and the touch area is iffy. Trying to decide if I just got a bad batch or if they're actually just that bad.

Review from Shokz
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Dec 6, 2025
Reviewer name: Jack
3 out of 5 stars
3 out of 5 stars review

Solid Ear Buds/ but Old Gen was Better

The only reason I bought the new OpenFit Air was because I accidentally ran my previous pair through the washing machine for nearly two hours. I figured they were done for and immediately bought a replacement for work. After letting the old pair dry out, they ended up working perfectly and still do a month or two later. Honestly, if I had never used the older model, I'd probably rate the OpenFit Air four or even five stars. But after comparing them side by side, this new generation feels like a step backward in a few key areas. I work in I.T. and regularly switch between three devices: my desktop and the two mobile devices I carry around during the day. I also use the earbuds one at a time so one can charge while the other keeps going. With that setup, comfort and smooth device switching matter a lot. The updated metallic design looks nice, but some of the redesign choices don't actually help. The battery used to sit near the earlobe, and now it's built into the main housing of the earbud. The new rubberized loop looks good, but the change in weight throws off the balance. The older pair sat on my ear more naturally and felt more secure. The fit is where I notice the biggest change. The older model was so comfortable I'd forget I was even wearing it. This new version has a slight pinch. It's not painful, and I stop noticing it after a while, but it's still a step down in comfort. Switching between devices is also more touchy than it used to be. When I go back to my desktop, which is my third Bluetooth device, I often have to toggle Bluetooth or re-pair the earbuds to get them to connect. The older pair wasn't perfect either, but they handled switching better than this. I was also disappointed that Shokz still hasn't added wireless charging to the case. At this point it feels like something that should be standard. Overall, the OpenFit Air works fine, but the previous version set a stronger baseline. The changes in this model make it feel like a downgrade in comfort, balance, and device switching compared to the older one. Happy enough with purchase to keep and use almost daily

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Oct 26, 2025
Reviewer name: Mike M.
5 out of 5 stars
5 out of 5 stars review

Heaven for sore ears

I have inflammation in the cartilage of my ears making it impossible to wear air pods, ear buds anything going into my ears and around my ears. . . Until now, the Shokz open ear listening has transformed my world. I have worn them the whole day and no pain! Thank you Shokz for this amazing invention

Review from Shokz
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Dec 22, 2025
Reviewer name: Ellen H.
1 out of 5 stars
1 out of 5 stars review

The beep in your ear

The beep in your ear when you need to turn it on or off is way too painful. I can't take it. Also, my ears are on the smaller side and they don't fit very well. I put them on for two minutes and couldn't tolerate the beeping noise. How can I return them?

Review from Shokz
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Oct 15, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

have long hair?? AVOID

if you have hair that reaches your ears do not purchase. randomly the earbuds decide to read contact with hair as if i am activating the touch on them. it isn’t consistent but when it decides to do this they are borderline unusable. i have used countless kinds of earbuds and never had this issue with the touch controls before. if they didn’t do this one thing they would genuinely work well for what they are. some days using them is quite frankly more annoying than it is worth.

Review from walmart.com
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reply from Shokz

Hi there- Shokz here! We're sorry to hear this has been your experience. We suggest you turn off Continuous Volume Adjustment in the Shokz App. Kindly follow the steps: Open the Shokz App. Go to "Customize Controls." Select "Press-and-Hold." Find "Continuous Volume Adjustment." Turn off Continuous Volume Adjustment. Now, each long press will only change the volume by one level and the accidental touches can be reduced. Please reach out to our Customer Happiness Team if you have any questions. Thank you!

Nov 21, 2025
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Comfortable and great sound

Love these. I've been on the search for earbuds that I could wear at work. Traditional earbuds fall out of my ears and I need to be able to hear sounds around me. These have a great battery life, clear sound, and I can wear them comfortably with my glasses all day. On more than one occasion, I went to bed with one on because I forgot I was wearing them.

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Dec 20, 2025
Reviewer name: Anthony S.
4 out of 5 stars
4 out of 5 stars review

Very nice and great new experience, just a bit uncomfortable.

The headphones sound amazing and really help with being able to listen to my surroundings but still have some background music if I want. The only downfall is that the pressure the headphones place on my ears can get a bit uncomfortable at times and require adjusting every so often.

Review from Shokz
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