Skip to Main Content
Sams Club
Sams Club
Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)
Write a review

Customer photos

  • +8 images
Sort by |
Showing 721-730 of 761 reviews
Jul 10, 2024
LH
2 out of 5 stars review

Not worth the money

We had the queen 9" boxspring together for about a week. Today one of the center supports fell to the ground. It pulled apart somehow and does not go back as it should. Currently using zip ties to hold it together and adding more support underneath tomorrow.

Helpful?7880EF0FVZC316451014962
reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your purchase. Please reach out to Zinus Inc., as our bed frames have a 5-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Jul 10, 2019
tg
1 out of 5 stars review

Way too much assembly

I don't need multiple hours of laying this out and then assembling it (20 metal rods to screw together). To hold it while screwing rods together likely would have taken a second person to hold it. Two people x two hours minimum, not worth it. As soon as I took one look at the directions, I knew after committing time to assembly, it might not be right and cover might not fit, etc..... We sealed it up and returned it to Samsclub. I ordered another brand from a local furniture store (no assembly) and even with picking it up, it was surely less time than I would have spent on this.

Helpful?7880EF0FVZC316451014962
Jan 14, 2018
bakingteacher
2 out of 5 stars review

Bottom Line - Incorrect Cloth Cover

I rate this box spring as fair because it was the cheapest king box I could find, and, you get what you pay for. The box itself is good, just tedious to put together. However, as all the other reviews state, the cloth cover absolutely does not fit. It tears very easily upon trying to get it zipped up and there is NO way that it will close properly otherwise. This was frustrating, time consuming, and upsetting. My husband and I attempted this task (of JUST zipping) for over an hour. We wound up leaving half of it unzipped and just placed a sheet over it to hide the metal. It's not really a huge deal to us but it's not right that the manufacturer doesn't correct this. We're hoping this box does not do any damage to our new mattress...

Helpful?7880EF0FVZC316451014962
Dec 19, 2017
JesseB
4 out of 5 stars review

Could?ve been a little better

The frame pieces could?ve been labeled and the fabric cover could?ve been a little bit bigger. The pieces that like hold the mattress just lock in. Sorta wished there was at least the option to screw them into place. All in all it does its job, fits our frame well. Very firm sadly but that?s my bad for not realizing that it wasn?t an actual box spring.

Helpful?7880EF0FVZC316451014962
Jan 25, 2018
Redrooster66
5 out of 5 stars review

Doesn’t Get Any Better!

Bought this for my new bed that requires a box spring. I dreaded it because I remembered how the squeaky wooden ones used to drive me crazy. These smart box springs are not only easy to assemble but are solid and offer great support. Bet of all, they are quiet. NO SQUEAKING OR ANY OTHER SOUNDS!! To top it off my memory foam mattress is so much more better supported that it changed the feel of the mattress. My expectations have been far exceeded and believe me you will not regret purchasing this box spring.

Helpful?7880EF0FVZC316451014962
Feb 28, 2020
Bill
5 out of 5 stars review

We were really impressed

This Box Spring needs some assembly. My wife and I are 73 years old and had it assembled in less than one hour. This item is the best "thought through" assembly I have ever seen. You will literally never have to replace this box spring. 1st class parts from beginning to end, looks great, and will perform great. I promise it will surpass all of your expectations.

Helpful?7880EF0FVZC316451014962
Sep 3, 2021
JM Taylor
5 out of 5 stars review

Too Simple too be True

I'm a 78yr old mechanically skilled arthritic, the most difficult step was bringing the box in and making myself follow the directions. Pros: Best directions I've seen in years. Excellent small parts package, well marked, even the spares. Good provided tools. All the parts fit!!! Cons: Nothing of consequence, the cross bars are a "snug" fit, I tapped them in with a rubber mallet. Total time from box opening to setting the mattress on top was just under an hour and a half.

Review from zinus.com
Helpful?7880EF0FVZC316451014962
Apr 28, 2021
Disney mom
5 out of 5 stars review

Verified Purchase

Perfect

Solid

Helpful?7880EF0FVZC316451014962
Jun 18, 2022
Judy
5 out of 5 stars review

Great box springs

This is high quality, easy to assemble, very well made. My husband said to rate it 5 stars, he doesn't say that for anything!

Helpful?7880EF0FVZC316451014962
Jun 1, 2021
Anita
5 out of 5 stars review

Easy to put together

We put together 4 of these in less than 1.5 hours. They included everything needed such as a mini socket. They seem to be very sturdy.

Helpful?7880EF0FVZC316451014962