The picture is deceiving. The picture shows legs yet it was just the box spring I received. I am trying to return a second shipment but I do not have a printer to print the return label.

This product is wonderful for those of us who have tight stairwells. It comes in tall skinny box and as such is easily gotten upstairs and assembled.

We wondered about a box spring in a small box, but this thing is great. All steel construction makes this far superior to the flimsy wooden framed box springs of yesteryear. Easy to assemble and great to sleep on. If you like firm this box is for you!

This box spring requires assembly. There is a metal frame that comes in many pieces which need to be bolted together. Not all the holes lined up correctly on mine. Metal bars cross from side to side and a thin fabric cover goes over the metal frame. I was concerned about the stability, but it has turned out to be more comfortable than anticipated. Another advantage is that it is light weight and easier to move than a traditional box spring, but still requires 2 people to move efficiently. I am concerned about the long term durability, but it has only been 2 months in use, so I cannot comment on that at this point.

This is the worst customer service I have ever had first they send the wrong parts so you can’t put it together then they won’t order the parts over the phone you have to do everything through email than it takes forever for the replacement to come never order from them again

Good price. Wasn't quite as easy as other reviews in the time it takes to put together. I was clueless, but my daughter in law figured it out quickly and it took us a little over an hour to do it. It's confusing that each larger part has different numbers on each end, but you need to match that end number up with the end number on a separate piece. Also the thin bars don't meet up together in the middle, I had to lay one on the outside of each middle piece. You'll see what I mean when you get to that part.

I bought this to replace an old wooden box spring, and all I have to say is wow! Who would of known that getting a new box spring would improve my sleep! I could feel the difference in support as soon as I installed this box spring. Great price for a great product.

Bought this thinking it was a conventional box springs because of the product photo. Was surprised when it arrived in a relatively small carton because the design requires user-assembly. This solved my biggest issue: How would I get it upstairs via my narrow staircase? Assembly of the steel frame was straightforward with all components numbered and all fasteners supplied. Even spare fasteners and all necessary tools were supplied. With its zip-on fabric cover, this product looks and functions just like a conventional box springs. I am a fan of Zinus!

I had learned before delivery that the box spring needed to be assembled. All parts are a strong metal. The assembly was made simple because the parts were clearly marked where they joined, all nuts and bolts were also clearly marked, and the tools to assemble were included. The twin xl I purchased fit perfectly into the bed frame. Definitely a good purchase.

[This review was collected as part of a promotion.] This picture CLEARLY shows the boxspring being elevated by legs. After waiting almost 2 weeks for mine to be delivered I anxiously assembled it only to find it’s just a metal boxspring… I could have spent much less and bought a boxspring the day I needed one. Now I’m stuck with this and I’m most likely going to have to buy something else to elevate it off the floor. Beyond angry!