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Sams Club
Sams Club
Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 711-720 of 761 reviews
Mar 27, 2021
Rethink
2 out of 5 stars review

Cover Does Not Fit

The instructions a bit confusing but overall the BoxSpring is great. One issue the rails will come out and do not really fit snug and the COVER does not fit. I called Zinus and they are giving me difficulty be careful and if you order online they will not accept purchase history as proof of purchase and Reps are rude.

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Jul 10, 2024
LH
2 out of 5 stars review

Not worth the money

We had the queen 9" boxspring together for about a week. Today one of the center supports fell to the ground. It pulled apart somehow and does not go back as it should. Currently using zip ties to hold it together and adding more support underneath tomorrow.

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reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your purchase. Please reach out to Zinus Inc., as our bed frames have a 5-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Jul 23, 2021
jimz05
5 out of 5 stars review

sleep well my friends

i wasnt amazed because i previously had purchased a zinus mattress but what was cool was how easy it was to put together, cover and slip onto the frame under the mattress (yes i know i did everything backwards ) and how everything came together like clockwork.Thanks Zinus!

Review from zinus.com
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Jul 10, 2019
tg
1 out of 5 stars review

Way too much assembly

I don't need multiple hours of laying this out and then assembling it (20 metal rods to screw together). To hold it while screwing rods together likely would have taken a second person to hold it. Two people x two hours minimum, not worth it. As soon as I took one look at the directions, I knew after committing time to assembly, it might not be right and cover might not fit, etc..... We sealed it up and returned it to Samsclub. I ordered another brand from a local furniture store (no assembly) and even with picking it up, it was surely less time than I would have spent on this.

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Aug 7, 2021
ScVald
5 out of 5 stars review

Don't pay attention the instructions!

Unpacked box. Tried to follow the "Easy as 123 " photo instructions. Useless. There weren't 2 "#1" peices. Actually thought one of them wasn't in box. Shipping said 9 frame peices. There were 9. Finally looked at bed frame picture. Laid out peices on bed frame. Only thing I used instruction sheet for was to see which screws went where. Could have saved myself 15 minutes if I just would have done that in the first place.

Review from zinus.com
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Jun 21, 2018
Judy twins
5 out of 5 stars review

perfect, just what I needed

it fits my queen bed perfectly, so easy to assembly, so much convenience, I couldn't happier, so glad I didn't order wooden box from furniture stores that I called around asked for price. it's more expensive, plus delivery 45.00 within 5 miles, and not easy to move around. Just perfect.

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Dec 19, 2017
JesseB
4 out of 5 stars review

Could?ve been a little better

The frame pieces could?ve been labeled and the fabric cover could?ve been a little bit bigger. The pieces that like hold the mattress just lock in. Sorta wished there was at least the option to screw them into place. All in all it does its job, fits our frame well. Very firm sadly but that?s my bad for not realizing that it wasn?t an actual box spring.

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Jan 7, 2024
Wbrab
1 out of 5 stars review

THIS IS NOT A BOX SPRING, IT'S A TORTURE RACK

Box springs have... springs. This doesn't. It's a metal torture rack no different than every other cheap foundation made for beds today. Anyone born after 2000 probably doesn't even know what a real night's sleep is. Box springs have actual springs, not metal coils that don't move. Imagine the difference between sleeping on a metal slab and sleeping on a trampoline with give. Box springs have SPRINGS. This doesn't.

Review from walmart.com
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May 19, 2017
Bmer
4 out of 5 stars review

Box Spring

Assembling the box spring is fairly easy. I liked the box spring but will need to return it because the dimensions are smaller than the mattress so it hangs out on the sides. This box spring is 53x74x9 and the mattress is 54x75 so make sure that matches when purchasing.

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Sep 3, 2021
JM Taylor
5 out of 5 stars review

Too Simple too be True

I'm a 78yr old mechanically skilled arthritic, the most difficult step was bringing the box in and making myself follow the directions. Pros: Best directions I've seen in years. Excellent small parts package, well marked, even the spares. Good provided tools. All the parts fit!!! Cons: Nothing of consequence, the cross bars are a "snug" fit, I tapped them in with a rubber mallet. Total time from box opening to setting the mattress on top was just under an hour and a half.

Review from zinus.com
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