Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars
1,274 ratings763 reviews
  1. 5 stars70% (896)
  2. 4 stars13% (161)
  3. 3 stars5% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

Member photos

  • +8 images
Sort by |
Showing 371-380 of 763 reviews
Aug 7, 2021
Reviewer name: ScVald
5 out of 5 stars
5 out of 5 stars review

Don't pay attention the instructions!

Unpacked box. Tried to follow the "Easy as 123 " photo instructions. Useless. There weren't 2 "#1" peices. Actually thought one of them wasn't in box. Shipping said 9 frame peices. There were 9. Finally looked at bed frame picture. Laid out peices on bed frame. Only thing I used instruction sheet for was to see which screws went where. Could have saved myself 15 minutes if I just would have done that in the first place.

Review from zinus.com
Helpful?7880EF0FVZC316430820874
Jun 21, 2018
Reviewer name: Judy twins
5 out of 5 stars
5 out of 5 stars review

perfect, just what I needed

it fits my queen bed perfectly, so easy to assembly, so much convenience, I couldn't happier, so glad I didn't order wooden box from furniture stores that I called around asked for price. it's more expensive, plus delivery 45.00 within 5 miles, and not easy to move around. Just perfect.

Helpful?7880EF0FVZC316430820874
Apr 14, 2020
Reviewer name: Annpatt
2 out of 5 stars
2 out of 5 stars review

Almost 24 hours

Almost 24 hours (in 2 hours it will be 24hrs) and the mattress is very firm and the coils can be felt poking through the top layer is very thin like very thin its like a sponge on top of springs if you lay on top you can feel them the card said to wait 72 hours will be back when the time is up and will update.

Helpful?7880EF0FVZC316430820874
Jan 14, 2018
Reviewer name: bakingteacher
2 out of 5 stars
2 out of 5 stars review

Bottom Line - Incorrect Cloth Cover

I rate this box spring as fair because it was the cheapest king box I could find, and, you get what you pay for. The box itself is good, just tedious to put together. However, as all the other reviews state, the cloth cover absolutely does not fit. It tears very easily upon trying to get it zipped up and there is NO way that it will close properly otherwise. This was frustrating, time consuming, and upsetting. My husband and I attempted this task (of JUST zipping) for over an hour. We wound up leaving half of it unzipped and just placed a sheet over it to hide the metal. It's not really a huge deal to us but it's not right that the manufacturer doesn't correct this. We're hoping this box does not do any damage to our new mattress...

Helpful?7880EF0FVZC316430820874
Nov 23, 2020
Reviewer name: Kim N
3 out of 5 stars
3 out of 5 stars review

Assembly

I could be prematurely reviewing this, meaning it probably is a good a box frame. However, putting it together was very difficult. The directions coupled with the way the pieces were labeled were hard to read and the screws were very finicky when assembling, even with a drill. So again, my rating is not based on the quality of the product but rather on the assembly.

Review from zinus.com
Helpful?7880EF0FVZC316430820874
Jun 30, 2017
Reviewer name: GMOM
5 out of 5 stars
5 out of 5 stars review

definitely recommend

I purchased to replace a squeaky wooden box spring - very satisfied with the purchase. I did not read the some assembly blurb so my husband was surprised when it arrived in 4 days. It needs full assembly! Not too difficult but assembly is not "some" and the instructions are sketchy at best. My husband assembled by himself including putting on the cover. It looked perfect and fits perfectly in the king frame. Tracking number was not accurate for Fed Ex so we could not track purchase; however it arrived quickly. Definitely would recommend but know you need to completely assemble. Be patient or don't order it.

Helpful?7880EF0FVZC316430820874
Feb 28, 2020
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

We were really impressed

This Box Spring needs some assembly. My wife and I are 73 years old and had it assembled in less than one hour. This item is the best "thought through" assembly I have ever seen. You will literally never have to replace this box spring. 1st class parts from beginning to end, looks great, and will perform great. I promise it will surpass all of your expectations.

Helpful?7880EF0FVZC316430820874
Sep 3, 2021
Reviewer name: JM Taylor
5 out of 5 stars
5 out of 5 stars review

Too Simple too be True

I'm a 78yr old mechanically skilled arthritic, the most difficult step was bringing the box in and making myself follow the directions. Pros: Best directions I've seen in years. Excellent small parts package, well marked, even the spares. Good provided tools. All the parts fit!!! Cons: Nothing of consequence, the cross bars are a "snug" fit, I tapped them in with a rubber mallet. Total time from box opening to setting the mattress on top was just under an hour and a half.

Review from zinus.com
Helpful?7880EF0FVZC316430820874
Jul 10, 2024
Reviewer name: LH
2 out of 5 stars
2 out of 5 stars review

Not worth the money

We had the queen 9" boxspring together for about a week. Today one of the center supports fell to the ground. It pulled apart somehow and does not go back as it should. Currently using zip ties to hold it together and adding more support underneath tomorrow.

Helpful?7880EF0FVZC316430820874
reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your purchase. Please reach out to Zinus Inc., as our bed frames have a 5-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Mar 27, 2021
Reviewer name: Rethink
2 out of 5 stars
2 out of 5 stars review

Cover Does Not Fit

The instructions a bit confusing but overall the BoxSpring is great. One issue the rails will come out and do not really fit snug and the COVER does not fit. I called Zinus and they are giving me difficulty be careful and if you order online they will not accept purchase history as proof of purchase and Reps are rude.

Helpful?7880EF0FVZC316430820874