Skip to Main Content
Sams Club
Sams Club
Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

Member photos

  • +8 images
Sort by |
Showing 741-750 of 761 reviews
Dec 13, 2017
Noemi
5 out of 5 stars review

Easy to assemble

Received this box spring today took me about 35-40 min to assemble. Instructions were very easy to follow. Seems very sturdy and that is what I was looking for.

Helpful?7880EF0FVZC316430820873
Nov 8, 2016
Tim
5 out of 5 stars review

Quality Product

I purchased this product for my king size bed hoping it would bu durable and provide adequate support. After assembling it and putting it to use I am very pleased. I like it so much I'm ordering the queen size for my guest room.

Helpful?7880EF0FVZC316430820873
reply from BetterZZZZ

We are thrilled to know that you are impressed with the sturdiness of the bed frame. Thank you for the nice review.

Jun 4, 2025
anonymous
1 out of 5 stars review

Cheaply made

Broke within a year

Review from walmart.com
Helpful?7880EF0FVZC316430820873
Jan 21, 2017
ljnwa
3 out of 5 stars review

Meh. Think twice and read reviews.

Let me start by saying that I did not read the reviews and only looked at the star rating....that's where I went wrong. I thought I was buying an actual box spring! This is a metal frame (with NO springs) that you have to assemble and then put a thin cloth cover over. I was pretty surprised when I came home to the long, thin box on my porch. And even more so when I opened it. If it weren't so cumbersome and heavy, I would have sent it back. Instead, I am donating it and buying a "real" boxspring to go under my daughter's memory foam mattress. Shame on me for not taking the time to read the reviews. I am not likely to make that mistake again.

Helpful?7880EF0FVZC316430820873
Mar 29, 2020
Get my money now
1 out of 5 stars review

Refund Required

Customer service is confused, I believe it. Sam's club has always been my go to. I'm very DISAPPOINTED in how I'm being treated. Black & white speaks on paper, even when I'm silenced. Refund required & to remain on my account. Please & thank U. I'm being nice at this point. Hope to see my money soon. #FollowUpWillBdone

Helpful?7880EF0FVZC316430820873
May 11, 2022
MamaT
4 out of 5 stars review

Very Sturdy

We needed a 9inch box spring. This one wasn't hard to assemble but did take about an 1.5 hour for the king size frame. The covering could have been an inch or two longer all around. Overall it is very sturdy and that's what we were looking for. Can't beat the price either.

Helpful?7880EF0FVZC316430820873
May 21, 2020
R Jag
1 out of 5 stars review

Should have listened!

Do NOT purchase this box spring. I repeat, do NOT purchase this box spring. It is pain the a** to put together and then the bars are bowed and we couldnt even zip the cover! The zipper broke and now the cover is just hanging on it! I read a few bad reviews and didnt listen! I should have listened! For the price we paid, it is not worth it!!!

Helpful?7880EF0FVZC316430820873
May 28, 2021
Kspicer
1 out of 5 stars review

Size too small

So disappointed ☹️ this box spring is smaller the the full size mattress I ordered

Helpful?7880EF0FVZC316430820873
Jul 25, 2023
Jake
2 out of 5 stars review

Misleading

Picture shows legs but the actual product does not come with any legs. Misleading for people especially since legs aren't an option.

Helpful?7880EF0FVZC316430820873
May 17, 2019
styler13
1 out of 5 stars review

nope, nope, nope

I missed the part that I would have to assemble my own box spring. Nope. poor instructions. Not easy. No. Just No.

Helpful?7880EF0FVZC316430820873
reply from BetterZZZZ

Thank you for your review and we are sorry to learn that you had difficulty assembling your product. We understand how frustrating this may have been. If there is anything else we can help you with, don't hesitate to contact us as your satisfaction is very important to us. <br /><br />Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225<br />-Zinus