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Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 91-100 of 761 reviews
Mar 15, 2019
NeilPas
5 out of 5 stars review

Verified Purchase

Super convenient and a bargain

With the included tools and easy to follow instructions, this was very easy to assemble. I put it together by myself, though another set of hands would have made it much easier. A firm stable box to hold the mattress and convenient to take apart for transport if needed.

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Jan 2, 2022
Ronni
5 out of 5 stars review

Verified Purchase

Not good enough

The mattress began to loosen the top layer within days of purchase. The side is already feeling like it is broken down. We bought this for my elderly Mom and she thinks we should return it. Really not happy. The box springs came in a relatively small box and were easy to put together. A clever idea, we’ll executed.

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Mar 17, 2020
Unhappy
1 out of 5 stars review

Verified Purchase

Worst customer service ever

This is the worst customer service I have ever had first they send the wrong parts so you can’t put it together then they won’t order the parts over the phone you have to do everything through email than it takes forever for the replacement to come never order from them again

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Jul 12, 2023
isabella
3 out of 5 stars review

Verified Purchase

Lack of stability

Instead of a full zip up cover it has a fitted sheet. The bottom snaps for the middle section of the frame easily comes off. The snap covers for the poles also come off and had too keep snapping in place before full assembly. I was nice in my rating because it's first week sleeping on it.

Review from walmart.com
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Oct 2, 2023
John
1 out of 5 stars review

Verified Purchase

EXTREMELY MISLEADING

[This review was collected as part of a promotion.] This picture CLEARLY shows the boxspring being elevated by legs. After waiting almost 2 weeks for mine to be delivered I anxiously assembled it only to find it’s just a metal boxspring… I could have spent much less and bought a boxspring the day I needed one. Now I’m stuck with this and I’m most likely going to have to buy something else to elevate it off the floor. Beyond angry!

Review from walmart.com
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Aug 3, 2017
Cawa76018
5 out of 5 stars review

Verified Purchase

Great but took long to set up

I read reviews of people stating it took them 15min to 30min to set up but for me it took me over an hour. The hardest part was putting the cover. It was too hard for me but hey I was happy I build it myself all alone. It does what it needs to thanks to my Serta mattress my whole bed feels great and looks so tall.

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Jul 8, 2019
Wnd
3 out of 5 stars review

Verified Purchase

Satisfactory

I don't know if I understood the description long I thought it was a box spring the normal ones the old-fashioned kind with wood whatever it is. But no one comes in this tiny box that you have to build and put it together it's not that hard you kind of do need two people at the very beginning. And I guess it's okay my daughter doesn't care for it her mattress slips off all the time the only reason that it stays on is because it's against the wall but in the middle of her room it literally slips to one side into the other

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Jun 18, 2022
dude
5 out of 5 stars review

Verified Purchase

Excellent product design and TOP quality !

Surprised by the high quality product. It's first class design and construction. I am getting more for all the beds. One thing is frustrating ... instructions. The drawing is NOT accurate as to refer to a part. Especially the connecting pieces as which side is UP ! The drawing is soooo tiny and can't make out the part at the corner sections. it's easy to take it apart if not assembled correctly. The parts are NOT numbered and you have to refer to the drawing each time and try to figure it out....which is not exact by looking at it. Makes a difference if it's UP or DOWN when install it. Don't let this deter you, the product is EXCELLENT but the instructions need LARGER drawings then it's easy to assemble.

Review from walmart.com
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Nov 4, 2018
Bravo604
5 out of 5 stars review

Verified Purchase

Super Easy to Assemble!

I was hesitant to order this box spring, as I am terrible at assembling things. However, the directions were very easy to follow and I put it together in about 30 minutes without any help. It fit perfectly on my daughter's queen-sized bed frame. I would definitely recommend this product as a cheap alternative to a traditional box spring.

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Jun 28, 2017
staceyla
5 out of 5 stars review

Verified Purchase

This is terrific!

This was exactly what we needed. We had other options, but the price was the deciding factor. It is very sturdy and the cover was just an added bonus. If you are looking for a coil spring box springs, this is not what you need, but if you are looking for something very sturdy, then this is it! Also, very simple to put together and the tools are included.

Helpful?7880EF0FVZC316430820873