Hi STRIKER4832, Thank you for your feedback. If the product’s colors or absolute whites/blacks seem to be off, run a Picture Test: Home > Menu > Support > Device Care > Self Diagnosis > Picture Test. Check whether Grayscale is set to On: Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Grayscale. If the volume on your TV is low please follow the below instructions: To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience. For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website. ~Samsung Advisor

Hi Moth, We regret to hear of your experience with Samsung’s U7900FD TV. Please note that Samsung provides a 1-year limited manufacturer’s warranty for brand-new purchases from authorized sellers, covering defects in materials and workmanship. Damage or issues outside of this scope are not covered. Full warranty terms can be reviewed by entering your model number here: https://www.samsung.com/us/support/warranty/ If you believe your situation qualifies, we encourage you to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST daily) or through LiveChat on our website under ‘Support.’ ~ Samsung Advisor