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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars
519 ratings519 reviews
  1. 5 stars76% (397)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star5% (24)

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Showing 461-470 of 519 reviews
Feb 27, 2021
2 Flat Owner
5 out of 5 stars review

Outstanding stackable washer/dryer

[This review was collected as part of a promotion.] We purchased the LG stacked washer-dryer for features including 1) center controls --- a HUGE PLUS and unique among competitive "stackables," & 2) above average tub sizes -- 4.5 Cu. Ft. washer, 7.1 Cu. Ft. gas dryer. Both features are exceptionally functional, useful and of great value. In 1st month of use, it performs very well and meets expectations. We strongly recommend it to potential customers. And, its very quiet too.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Dec 2, 2021
Timmah11
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 16, 2024
iJimJ
4 out of 5 stars review

Touch control panel not as intuitive as knobs

This replaced a washer/dryer with intuitive control knobs, so it took some time and experimentation to do what I wanted. The touch sensitive controls are not as intuitive. For example, I found myself pressing the top and bottom ends of the high/low range settings before I eventually realized it was a simple switch that cycled through all of the settings. It also took me awhile to understand that by clicking on the Timed Dry control when it was not lit, caused it to light up and the Temp Dry setting stopped being lit up. It would probably be better if all of the feature settings were at least dimly lit, half way lit when not chosen, and brightly lit when chosen. Those that are not lit cannot be read at all on the black control panel. One thing I was able to do on the old knob controls was to be able to change certain things after starting the wash or dry. For instance, when I start the wash and realize that the temp is not where I wanted to set it, or I wanted to add more time to the time setting, or change the dryness level. I do like the quiet operation.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LG

Hi. Thank you for sharing such a detailed look at your experience with your LG dryer. We’re glad to hear the quiet operation is a standout for you, and we truly appreciate the thoughtful insight into how the touch‑sensitive controls compare to your previous knob‑style setup. Feedback like yours is incredibly valuable, especially your suggestions about lighting and ease of adjusting settings mid‑cycle, as it helps us continue refining the user experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Jan 4, 2021
LindaBob2021
5 out of 5 stars review

High Quality and smart features

Am very impressed with the quality of the LG Washtower. I bought it after seeing adds on TV. Never "saw" the product in person but was so wanting a combined washtower like this I bought it sight unseen. I love the smart features, that it knows by the type of wash that it automatically selects the matching dry cycle. Like the wifi with notifications of when the cycle is done. The tempered glass is beautiful. Very happy with product!

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Dec 27, 2024
Ellie Haap
5 out of 5 stars review

Great Washtower

I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LG Digital Care Team

Hey there! So glad to hear you’re loving your new LG wash tower! It’s awesome that the buttons are perfectly placed for easy access, no tiptoeing needed! 😄 Plus, quick and efficient laundry days are a total win! We're here in case of anything just send us a quick DM @LGUSSupport. ~Kimmy

Sep 9, 2024
ria19
1 out of 5 stars review

DO NOT ORDER

[This review was collected as part of a promotion.] LG will not deliver your product for months. I ordered my unit in July and their delivery partner will not contact me. Anytime I contact LG, they are unable to help me with my order and anytime I contact the delivery partner, they say they need to receive the product from LG. This is immensely frustrating and I highly recommend no one purchase from LG.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LG Digital Care Team

Hey there Ria. We appreciate you letting us know about not receiving your LG wash-tower unit. We want to make sure you're able to get your unit as soon as possible while keeping you updated about its delivery so you can start enjoying it right away. So we can look into this further, please send us a private message on social media at @LGUSSupport with your contact details. We look forward to hearing from you! *Josh

Feb 6, 2021
meli4733
5 out of 5 stars review

Smart laundry

My very first laundry at my very first condo. Maximized the laundry size with small space. We are very happy about and size. Style and features. Very smart too. For dryer it figure out how long it will run dryer machine and stop. After the delivery, next day we did laundry all day. Still need to learn how to use it but we are going to keep it forever.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Jun 20, 2022
Laura Homeowner
1 out of 5 stars review

Great example on modern tech ease removing key fea

We have had this set for a few months now. Key features are missing and no matter the settings even with steam things are coming out of the dryer crunchy and wrinkly. No whites cycle on washer. No ability to set water temp to cold and have it stay that way as a default for your wash. No air fluff on the dryer. In fact, their dry sensors are so"advanced" that the dryer just shuts off when you try to put something in to fluff it. No time dry settings.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from Social Media

We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^Sandy

Jan 3, 2021
fiveohh
5 out of 5 stars review

Beautiful piece of equipment

[This review was collected as part of a promotion.] Bought this 2 weeks ago and I honestly love doing laundry right now because this unit is so beautiful, quiet, and advanced. Fits perfectly in our laundry closet.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Feb 1, 2021
Imelda grace
2 out of 5 stars review

Efficiency

I bought this new combo washer/dryer thinking it would be more efficient than my old one, this dryer doesn’t dry my clothes completely it takes more than one cycle. It’s not what they promised as energy saver. Very disappointing

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LGE Social Media

We hate to hear that your unit did not meet your expectations. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane