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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars516 ratings516 reviews
  1. 5 stars77% (395)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star4% (23)
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Showing 461-470 of 516 reviews
Aug 4, 2024
Mary in NJ
3 out of 5 stars review

Inelegant

[This review was collected as part of a promotion.] I am in the process of modernizing my laundry room with new cabinets, counters and sink. I replaced my washer and dryer with the LG WKGX201HWA wash tower. The washtower works well. The parts that come with the unit are 3 water hoses, a hose splitter, drainage hose, zip-tied to the water hoses, a dryer vent and two electrical cord. Attached is a picture. Still need to install the cabinets, but not sure if it will look better. I am focusing on the product, but the installation of a unit that is intended to replace 2 units needs to be considered before purchasing.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LG

Hi there. Thank you for sharing your experience with the LG WKGX201HWA WashTower. We appreciate your feedback as you modernize your laundry room. It's great to hear that the WashTower is working well for you. When it comes to installation, it's essential to consider the space and layout you have available, especially since this unit is designed to replace two separate machines. You may access this link: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. If you have any concerns about the fit or functionality once your cabinets and counters are installed, please feel free to reach out for assistance. If you have any further questions or need support during your installation process, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help you. We appreciate your patience and understanding. —Mau

Jun 29, 2021
Bluebird1
2 out of 5 stars review

Laundry Center Review

My laundry center is only eight months old and the touch panel on my washer is malfunctioning. I’m very disappointed because I really love the idea behind the laundry center. It fits in my laundry room area perfectly. I’ve contacted LG and now I’m waiting for a local repair person to repair my washer. I am not sure how long the repair process will take, parts may need to be ordered. Not very happy with the quality and dependability of this product and I will not buy another LG product.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LGE Social Media

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

Mar 4, 2021
Susan V
5 out of 5 stars review

Love my new machine!

[This review was collected as part of a promotion.] My old LG was unable to be fixed after 10 years so I looked for a new model. We needed a stack due to space limitations. It was very hard to find the Wash Tower in the stores probably due to covid. I finally found one gas model at an independent store in Los Angeles. It was installed and went right to work! It is very quiet and washes the clothes efficiently. I'm waiting for my tech savvy son to hook my up with the ThinQ technology.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Feb 12, 2021
Sashman
5 out of 5 stars review

Love it so far

[This review was collected as part of a promotion.] We purchased the washtower because we are remodeling our small laundry room and where looking for a stackable unit. I am very impressed with how the machine can basically set everything from water temp, cycle time , etc. with the push of 1 button. It takes all the guesswork out of washing and drying clothes. Very nice machine so far with great extra features.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Jan 26, 2021
esotericwhisper
3 out of 5 stars review

Missing features and wants to shrink my clothes

I like that this product is space saving, but that's about where my liking of it ends. I miss the old LG washer and dryer that I had to leave behind at my old house. This unit thinks it knows what I want, but it's almost always wrong. It insists on drying my "tumble dry low" clothes on high! Until it can read care labels, I want it to stop telling me that it knows best! I only use the "Timed Dry" option because all the sensor dry options force too high a drying temp or are intended to stop before the items are completely dry. It's also missing critical features like "Rinse and Spin." When a load finishes washing still sudsy (which happens often), I have to start the cycle from scratch because there is no option to only rinse again! Talking about wasting resources. There is an option to add an extra rinse to a full wash cycle, which I often do, but sometimes one extra rinse wasn't enough to remove the suds. I'm using less HE detergent than recommended so I really don't know what the problem is. I really do want my old LG washer and dryer back (but in space-saving form), that had a simple "Custom Program" button and useful features like "Delay Start." I do not want to drive my washer and dryer with a smartphone! What's the point of being able to control it with a smartphone from anywhere in the world when you have to be within arm's reach in order to load it??

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Mar 1, 2022
Fluff n Fold
5 out of 5 stars review

Perfect size for tight space.

[This review was collected as part of a promotion.] What a difference this new machine makes! Our last LG was still going strong after 10 years, but this new combo has so many nice features, cycles and conveniences.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Jun 25, 2022
Dave1221
1 out of 5 stars review

Washer is always hot

[This review was collected as part of a promotion.] No matter what setting I put it on my clothes come out steaming hot. All my clothes have now shrunk so I not only have a defective washer, but I also need all new clothes.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jan 24, 2021
Alla1947
5 out of 5 stars review

excellent !

[This review was collected as part of a promotion.] I bought this combo a month ago and very happy with it. Quiet, without any terrible noises, and very smart control panel location.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Feb 21, 2021
Beach house rental works
5 out of 5 stars review

Beach House Washer Dryer rental for guests

[This review was collected as part of a promotion.] I bought this for space and in a closet type rental house at the beach. It’s perfect, love the process and dryer I some much better in that washing does remove most of the water

Review from lg.com
Helpful?3CFH0XQZMI4316411814098
Jan 24, 2021
EMHColHome
5 out of 5 stars review

Full Capacity but in a Small Footprint

[This review was collected as part of a promotion.] Totally Happy with my LG Washtower - my laundry room is small & the Washtower has the capacity of a standard size washer & dryer, but leaves me room to now add a laundry sink.

Review from lg.com
Helpful?3CFH0XQZMI4316411814098