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Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 741-750 of 761 reviews
Jan 16, 2017
NRN
2 out of 5 stars review

'You might fall through'

Not sturdy, makes noises every time I'm in and out of my bed. God awful. Have only had this for about 2 1/2 months, going to start looking for a better one. You get what you pay for.

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reply from BetterZZZZ

We would like to assist you with an exchange order due to the squeaking issue. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Jul 25, 2017
EA
5 out of 5 stars review

Great Idea

Not only is this a great product, the install was easy. The fact it can be reused for years is worth the purchase. Keep the box. If you need to store it or move it, it will fit great back into it. It supports our king mattress.

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Jun 4, 2025
anonymous
1 out of 5 stars review

Cheaply made

Broke within a year

Review from walmart.com
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Mar 29, 2020
Get my money now
1 out of 5 stars review

Refund Required

Customer service is confused, I believe it. Sam's club has always been my go to. I'm very DISAPPOINTED in how I'm being treated. Black & white speaks on paper, even when I'm silenced. Refund required & to remain on my account. Please & thank U. I'm being nice at this point. Hope to see my money soon. #FollowUpWillBdone

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May 11, 2022
MamaT
4 out of 5 stars review

Very Sturdy

We needed a 9inch box spring. This one wasn't hard to assemble but did take about an 1.5 hour for the king size frame. The covering could have been an inch or two longer all around. Overall it is very sturdy and that's what we were looking for. Can't beat the price either.

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May 21, 2020
R Jag
1 out of 5 stars review

Should have listened!

Do NOT purchase this box spring. I repeat, do NOT purchase this box spring. It is pain the a** to put together and then the bars are bowed and we couldnt even zip the cover! The zipper broke and now the cover is just hanging on it! I read a few bad reviews and didnt listen! I should have listened! For the price we paid, it is not worth it!!!

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Jan 21, 2017
ljnwa
3 out of 5 stars review

Meh. Think twice and read reviews.

Let me start by saying that I did not read the reviews and only looked at the star rating....that's where I went wrong. I thought I was buying an actual box spring! This is a metal frame (with NO springs) that you have to assemble and then put a thin cloth cover over. I was pretty surprised when I came home to the long, thin box on my porch. And even more so when I opened it. If it weren't so cumbersome and heavy, I would have sent it back. Instead, I am donating it and buying a "real" boxspring to go under my daughter's memory foam mattress. Shame on me for not taking the time to read the reviews. I am not likely to make that mistake again.

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May 28, 2021
Kspicer
1 out of 5 stars review

Size too small

So disappointed ☹️ this box spring is smaller the the full size mattress I ordered

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Apr 11, 2024
Amanda
5 out of 5 stars review

Fat tested

Great product, I’m rather large and I didn’t think this was gonna last or be sturdy and it is. Super easy to put together.

Review from walmart.com
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Jul 25, 2023
Jake
2 out of 5 stars review

Misleading

Picture shows legs but the actual product does not come with any legs. Misleading for people especially since legs aren't an option.

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