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Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 721-730 of 761 reviews
Jul 10, 2024
LH
2 out of 5 stars review

Not worth the money

We had the queen 9" boxspring together for about a week. Today one of the center supports fell to the ground. It pulled apart somehow and does not go back as it should. Currently using zip ties to hold it together and adding more support underneath tomorrow.

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reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your purchase. Please reach out to Zinus Inc., as our bed frames have a 5-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

May 19, 2017
Bmer
4 out of 5 stars review

Box Spring

Assembling the box spring is fairly easy. I liked the box spring but will need to return it because the dimensions are smaller than the mattress so it hangs out on the sides. This box spring is 53x74x9 and the mattress is 54x75 so make sure that matches when purchasing.

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Feb 28, 2020
Bill
5 out of 5 stars review

We were really impressed

This Box Spring needs some assembly. My wife and I are 73 years old and had it assembled in less than one hour. This item is the best "thought through" assembly I have ever seen. You will literally never have to replace this box spring. 1st class parts from beginning to end, looks great, and will perform great. I promise it will surpass all of your expectations.

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Jan 14, 2018
bakingteacher
2 out of 5 stars review

Bottom Line - Incorrect Cloth Cover

I rate this box spring as fair because it was the cheapest king box I could find, and, you get what you pay for. The box itself is good, just tedious to put together. However, as all the other reviews state, the cloth cover absolutely does not fit. It tears very easily upon trying to get it zipped up and there is NO way that it will close properly otherwise. This was frustrating, time consuming, and upsetting. My husband and I attempted this task (of JUST zipping) for over an hour. We wound up leaving half of it unzipped and just placed a sheet over it to hide the metal. It's not really a huge deal to us but it's not right that the manufacturer doesn't correct this. We're hoping this box does not do any damage to our new mattress...

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Apr 14, 2020
Annpatt
2 out of 5 stars review

Almost 24 hours

Almost 24 hours (in 2 hours it will be 24hrs) and the mattress is very firm and the coils can be felt poking through the top layer is very thin like very thin its like a sponge on top of springs if you lay on top you can feel them the card said to wait 72 hours will be back when the time is up and will update.

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Jun 21, 2018
Judy twins
5 out of 5 stars review

perfect, just what I needed

it fits my queen bed perfectly, so easy to assembly, so much convenience, I couldn't happier, so glad I didn't order wooden box from furniture stores that I called around asked for price. it's more expensive, plus delivery 45.00 within 5 miles, and not easy to move around. Just perfect.

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Sep 16, 2025
PW
1 out of 5 stars review

Hard to put together

Flimsy and not very supportive.

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reply from Zinus

Hello PW, we're so sorry to read about your delivery experience! Please provide us with more details about your issue by contacting us at support.zinus.com, and our team will be happy to assist you.

Apr 28, 2021
Disney mom
5 out of 5 stars review

Verified Purchase

Perfect

Solid

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Jun 18, 2022
Judy
5 out of 5 stars review

Great box springs

This is high quality, easy to assemble, very well made. My husband said to rate it 5 stars, he doesn't say that for anything!

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Jun 1, 2021
Anita
5 out of 5 stars review

Easy to put together

We put together 4 of these in less than 1.5 hours. They included everything needed such as a mini socket. They seem to be very sturdy.

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