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Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 741-750 of 761 reviews
May 6, 2024
Zeus Zinus
2 out of 5 stars review

INSTRUCTIONS WERE NOT CLEAR

The instructions for this was not clear at all I literally built this looking at the finished product and doing trial and error why would you make each step so zoomed in when the whole thing looks alike

Review from zinus.com
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May 23, 2021
JenVee
5 out of 5 stars review

Great Price/Value

I was shocked to receive the box spring in a box. Aside from that it was easy to assemble with my husband’s assistance. We love the quality for the price; it exceeded our expectations. Would buy again!

Helpful?7880EF0FVZC316399224812
Jun 4, 2025
anonymous
1 out of 5 stars review

Cheaply made

Broke within a year

Review from walmart.com
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Jan 21, 2017
ljnwa
3 out of 5 stars review

Meh. Think twice and read reviews.

Let me start by saying that I did not read the reviews and only looked at the star rating....that's where I went wrong. I thought I was buying an actual box spring! This is a metal frame (with NO springs) that you have to assemble and then put a thin cloth cover over. I was pretty surprised when I came home to the long, thin box on my porch. And even more so when I opened it. If it weren't so cumbersome and heavy, I would have sent it back. Instead, I am donating it and buying a "real" boxspring to go under my daughter's memory foam mattress. Shame on me for not taking the time to read the reviews. I am not likely to make that mistake again.

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May 11, 2022
MamaT
4 out of 5 stars review

Very Sturdy

We needed a 9inch box spring. This one wasn't hard to assemble but did take about an 1.5 hour for the king size frame. The covering could have been an inch or two longer all around. Overall it is very sturdy and that's what we were looking for. Can't beat the price either.

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May 21, 2020
R Jag
1 out of 5 stars review

Should have listened!

Do NOT purchase this box spring. I repeat, do NOT purchase this box spring. It is pain the a** to put together and then the bars are bowed and we couldnt even zip the cover! The zipper broke and now the cover is just hanging on it! I read a few bad reviews and didnt listen! I should have listened! For the price we paid, it is not worth it!!!

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Mar 29, 2020
Get my money now
1 out of 5 stars review

Refund Required

Customer service is confused, I believe it. Sam's club has always been my go to. I'm very DISAPPOINTED in how I'm being treated. Black & white speaks on paper, even when I'm silenced. Refund required & to remain on my account. Please & thank U. I'm being nice at this point. Hope to see my money soon. #FollowUpWillBdone

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May 28, 2021
Kspicer
1 out of 5 stars review

Size too small

So disappointed ☹️ this box spring is smaller the the full size mattress I ordered

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Apr 11, 2024
Amanda
5 out of 5 stars review

Fat tested

Great product, I’m rather large and I didn’t think this was gonna last or be sturdy and it is. Super easy to put together.

Review from walmart.com
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May 17, 2019
styler13
1 out of 5 stars review

nope, nope, nope

I missed the part that I would have to assemble my own box spring. Nope. poor instructions. Not easy. No. Just No.

Helpful?7880EF0FVZC316399224812
reply from BetterZZZZ

Thank you for your review and we are sorry to learn that you had difficulty assembling your product. We understand how frustrating this may have been. If there is anything else we can help you with, don't hesitate to contact us as your satisfaction is very important to us. <br /><br />Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225<br />-Zinus