I recently bought tires from Sam's Club. During the installation, they accidentally broke off a lugnut and the attached stud. They immediately called to let me know what happened and offered to pay for the damage to my wheel. The cost to repair the problem was more than expected and I expected to get some pushback when I showed them the bill. To my pleasant surprise, they completely reimbursed me for the repairs. I have shared this story with many other potential customers. My goal is to make sure I generate more revenue for Sam's Club than they paid me in repairs in recognition for their integrity. It's really rare to see this in a business and I want everyone to recognize this.

The tires have performed very well, and Goodyear continues to meet my expectations for quality. I have had no issues with them to date. However, my service experience at Sam's was disappointing. I had a 4:00 PM appointment, arrived at 3:45 PM, and did not leave until after 6:00 PM. This was my first time purchasing tires from Sam's, and the excessive delay—combined with the repeated excuses I was given—left a poor impression. Based on this experience, I am unlikely to return for future service.

First new tires for my 2023 Chrysler Pacifica. Could not be more pleased. Purchased the quieter Goodyear tires. Goodyear Assurance MaxLife 2. Could not believe the ride difference. Price was the best around. Saved an additional 80 dollars with the premium Sam's membership. Very pleased.

I came in to check a tire that had been repaired about six months before and was losing error. I was told that the tire could not be repaired but needed to be replaced. They couldn't do it that day because the. wheel lock key was missing. Not knowing what that was exactly. I then went to the dealer and their service department was closed for the day but a nice sales person searched my car to try to find what was missing. He advised me to come back on Monday when the service department was there. On Sunday I took my trunk apart and of course I found what I was looking for. I took it in to the Sam's on Monday. They were able to fit me in and I now have two new tires.

These tires look great and ride great. Not only that, there is no road noise from these tires. I was eyeing another recommended brand until these tires were introduced late last year. So glad I waited. These tires were highly recommended and Sam's Club was exceptional with product availability and installation.

The tires I got were great. Their service I got was good and bad one gentleman was really difficult to understand and to work with I booked for a 10 o'clock appointment when I came in he told me it was an 11 o'clock appointment for a rotation and balance. Well, my tires were only 10 days old and when I came in to do the appointment, I asked for a 10 o'clock appointment to take a look at a tire cause it looked like there might be a problem. Another man took over after I came to pick up my tire and explained that there wasn't anything wrong. He was very Patient. He even pulled my tire off and showed me and talk to me and was very very helpful.

I purchased these tires for my Elantra Hybrid. I noticed that my milage per gallon of fuel has gone down a bit. I am wondering if the large treads are adding friction, or maybe they have a larger profile or weight? The tires are wonderful in heavy rain, very stable and safe on wet roads.

Needed replacement tires would not honor warranty or iusage for replacement

I am disappointed with Sams Club with not be able to accommodate my request. I purchased a tire May 3. It is June 5 I wanted to buy 3 more so I wanted to take advantage of the buy 4 promotion by refunding the first tire and me rebuying 4 with the one already purchased included. Not unreasonable.

Bought the tires on my 29th schedule my installation for June 1st 9am and they called and canceled my appointment at 2:30am, scheduled for the very next day 4pm they took the car and told me to wait till they install the tire then they called me at 4:55pm literally one hour later saying they don't have all four tires in stock even though they took the money knowing they don't have the tires! After that they send me home told me to wait until they call me once they have it in stock but never did. So I have to cancel the order! So unprofessional