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Customer reviews for Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors for
Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors
4.6 out of 5 stars
stars
855 ratings429 reviews
  1. 5 stars83% (709)
  2. 4 stars7% (57)
  3. 3 stars3% (23)
  4. 2 stars2% (13)
  5. 1 star6% (53)

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Showing 71-80 of 429 reviews
May 11, 2025
Reviewer name: Terry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Enzo Storage Cabinet

Packaged very well and takes a minute to unpack and came in perfect condition. Love it and the way it looks and love the new color but mine came in black and really stands out against my light walls.

Helpful?21A2MBN833Q616313674448
Sep 18, 2025
Reviewer name: Sheonna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love it

This was the newest addition to our dining room and we love it!!! Very well made and it was packaged perfectly. Definitely worth the price, we caught it on sale!!!!

Helpful?21A2MBN833Q616313674448
Dec 19, 2023
Reviewer name: Khawkins101
1 out of 5 stars
1 out of 5 stars review

Arrived Damaged!

Believe the negative reviews. After waiting months for this item to restock when it finally did and I got it home it was severely broken beyond repair. This item was a complete pain to track down, drive and get, unload etc. It was the hugest let down ever! To add insult to injury I have tried getting ahold of Sams club multiple times and can’t get a single person to answer and that’s calling several stores. I will no longer shop at Sams after this disappointing experience. This item was very clearly damaged before it was placed in the box and quality control didn’t catch it. The box was perfect but the bookcase was completely crushed in all along the back side. Such a waste of time, gas money and energy on this item.

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Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We are sorry to hear about your experience with the delivery of our unit, and thank you for your feedback. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Sep 2, 2024
Reviewer name: KW
1 out of 5 stars
1 out of 5 stars review

Damaged.

I ordered 2 online they were delivered and both were damaged. I called to have both replaced and only 1 was sent as a replacement. It too was damaged. So I decided to go to my local store and buy 2. Got one of them inside and got it unpackaged and guess what. Damaged! Not even opening number 5 as to now have 3 in my garage to be picked up, taking the other two back to the store. So disappointed as I love the look of these. But it’s too much to haul and unpack just to end up with damaged bookcases. Buyer beware.

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We regret all the inconvenience these purchases have caused you, KW, and urge you to contact Member Support at (888) 301-0332 to review the damage and see if replacement parts are available and avoid a return of two of these units. We hope to hear from you soon and to improve your experience!

Aug 13, 2024
Reviewer name: Jenna M
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Enzo Bookshelf

This item is mediocre, not as wonderful as everyone made it seem on social media. The cabinet is not as big as expected and doesn’t give that “wow” I was hoping for. I thought it would complete the room that I placed it in but it unfortunately doesn’t. It’s a beautiful piece but not worth the hype.

Helpful?21A2MBN833Q616313674448
May 30, 2025
Reviewer name: shopper
2 out of 5 stars
2 out of 5 stars review

Arrived Damaged

Unfortunately, I received a damaged cabinet. There was no damage to the shipping box. There's a row of cracked veneer along the arched portion of the cabinet and the top hinge allows the left door to pull out of the wood when not closed due to excess holes being drilled. To our disadvantage the damages were not noticed until taking out of the box and standing it up. The damages are factory shipped which is very disappointing otherwise would have been a nice cabinet. Spoke with a very friendly Sam's Club Customer Service Supervisor who offered to ship a replacement or issue a refund. Would love to go ahead with a replacement, however, this cabinet was delivered by a FedEx Freight semi which could not enter our drive up a hill leaving the driver to park on a blind corner on the highway to unload. We then had to load onto a pick-up truck to bring up the drive. And then there is no guarantee the next one won't be damaged. Now the inconvenience of re-boxing & trying to figure out how to ship the damaged cabinet back......?

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Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We regret to read of your experience with the purchase of our cabinet and apologize for any inconvenience this may have caused you. If you would, please contact Member Support at (888) 301-0332 so we can better understand what happened with your order and have an opportunity to make it right for you.

Oct 30, 2024
Reviewer name: mt2024
1 out of 5 stars
1 out of 5 stars review

AWFUL

This item was impossible to schedule delivery for. FedEx told me that I can only schedule delivery through the shipper. Sam's Club customer service told me multiple times that it is scheduled on a certain day only for it to be delivered another day. Sam's Club customer service also told me that my cabinet will be delivered to my front door even if I live in an apartment. FedEx refused to deliver my package to the front door because I live on the 3rd floor. By the time the package arrived, the box was heavily damaged and cabinet was cracked in half. I received a full refund but then just received a $187 bill from FedEx shipping. Sam's club customer service is an absolute nightmare to deal with. Just spend the extra money on a nice cabinet from a quality furniture store.

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We're sorry to learn about your delivery experience, mt2024. If you would, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Aug 28, 2025
Reviewer name: CAROL
5 out of 5 stars
5 out of 5 stars review

Nice Cabinet, we bought two!

The brown version of this cabinet went on sale for half price at our local Sam's Club. we've been considering the item for probably a year now but they never had one on display for us to actually see and touch. But the 299 price tag we couldn't resist so we purchased one. Got it home and put it up and it's a beautiful cabinet and holds every DVD we own! slightly wobbly because I think one of the legs isn't quite right but for the most part very sturdy. In fact we went back and bought another the same day!

Helpful?21A2MBN833Q616313674448
Feb 14, 2025
Reviewer name: dlg
1 out of 5 stars
1 out of 5 stars review

Order only if you are a carpenter

Order one in black, somewhere along shipping, even though it states clearly on front to not use a forklift, a forklift was used and left the glass shattered. Sams online was great, sent a replacement, had damaged one picked up and even gave us a gift card for our trouble. Received replacement, opened today, and it had been dropped somewhere along the way, jamming the bottom panel where the leg attaches. Had to yank it out, ripping the mdf and tearing small nails from back panel. Dinged up on front too. Product is very nice looking but too fragile for how shippers handle things these days. What a shame!

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We're sorry for this experience, dlg, and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Jun 18, 2024
Reviewer name: tj
1 out of 5 stars
1 out of 5 stars review

Poorly packaged shelves etc caused damage

Love the cabinet but it was broken when I unboxed it. None of the shelving inside was secured and it appears they shelves and door handles etc were banging around on the inside. There are 2 cracks on either side of the arch where it meets the cabinet. Really bummed as I waited forever for this to be in stock at my store.

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We regret to read about your experience with our product, tj, and urge you to contact Member Support at (888) 301-0332 to obtain more information and review your options. We hope to have the opportunity to rectify your experience with our bookcase.